We are committed to the growth and support of the New Zealand exercise industry, the exercise professionals within it, and the promotion of exercise to the community.

• Providing support to the Logistics and Supplies Manager, Electorate and HQ Manager.• Detailed monitoring of packing, distributing, and the return of all election supplies including votes.• Post-election tasks, processing and counting votes, scanning rolls and security of sensitive material. •Support to 33 voting station ManagersTop level security clearance given to access all areas of HQ. Achieved excellent reviews from all Voting Place Managers for correct and timely supply of all materials to each voting place.Praise for receiving and processing all votes on election night and post election tasks.

Managing and assessing a portfolio of claims, providing advice, managing client and broker relationships.Major Achievements:Balancing a large number of claims, emails, phone calls, training and clients through New Zealand’s largest claim period.This was an extremely fast-paced environment, requiring adaptability, excellent prioritisation of tasks and an understanding of systems and policies.

Worked closely with the Director, Strategy Manager and Digital Manager to discover and implement sales strategies with key clients to capitalise on new opportunities and maintain growth. With a strong focus on building and maintaining relationships with existing clients, industry partners, and key stakeholders. I was directly responsible for growing the business through conducting satisfaction surveys and face-to-face reviews to discover growth opportunities, ensure client retention, attract and onboard new accounts, and monitor company performance against service level agreements.

Proudly working for a 100% New Zealand owned and operated business, I am responsible for improving brand awareness, presenting homes and product options, providing meet and greet services to potential buyers, processing build contracts, and managing client expectations and escalated issues in order to repair trust.

Contracted on an as-required basis to assist the CEO with conducting market surveys to identify trends and opportunities for growth in the sector, analyse potential risks, and implement strategies and promotions aligned with findings in order to create ongoing sustainability through changing times and new healthy challenges and priorities.

Contracted to create awareness and and increase visibility of the essential value the City MIssion adds to the local community. I was enlisted to connect with local businesses, generate partnerships and create sponsorship packages, highlight the plight of many who need help through effective story telling and PR strategies, engage donors and support for key campaigns and events.

Contracted to assist with creating and managing all sales, HR, service and delivery processes during a growth period for a new concept gym for 7-month to 13-year-olds.

Assisting people to move forward with their Earthquake claims. A rewarding role that required thick skin and the unwavering intent to serve people during one of the worst periods of their lives, often dealing with hostile situations and conflict and high levels of anxiety. Required transparent, honest communication with a pragmatic disposition. - Member of the Emergency Response Team, Staff Advisory Group, Inaugural member of Health and Safety Committee and Building Warden during my time here.

www.cantabrianhome.co.nz- Assist the community to understand the benefits of following current guidelines when rebuilding on poorer land. - To show people, through various mediums such as presentations, videos and tangible displays that they have options and individuality is possible when rebuilding. - To promote TC3 friendly concepts by showing them bona fide and appealing solutions in a way that is easily understood. This, in turn, shows that these homes are safe, warm, cost-effective and insurable. - Strategic recommendations are made to the CEO and the Board on a regular basis.- Overseeing the Southern Response presentation at the CERA Rebuild and Recovery Expo. Preparing staff and displays to show a commitment to rebuilding Canterbury.- Project Manager of the successful nationwide ‘The Cantabrian’ design competition. Presented to the winners by the Prime Minister, setting up the website and logo, and then overseeing the building of the winning design. This included the Design Brief and Tender Documentation. - Negotiating with Architects, Design Groups, MBIE, Engineers, HNZ, Builders, Quantity Surveyors and our own Board members to build a Show Home showcasing the above qualities for the people of Canterbury see, touch and feel that it can be done.- Oversee the educational videos presented on our website.- To discuss with parties involved including Banks, Realtors, Developers and Insurers to prompt and maintain engagement with the concept.- Oversee the build of the Cantabrian.- Promote and present the Cantabrian concept home to Cantabrians.

This position involved holding settlement meetings with high emotion customers, discussing their options in detail and having the skills and knowledge to assist in any way possible to help them to move forward.Many systems were learned quickly, dealing with EQC, CERA and Arrow International along with AMI’s own systems and policies.Liaising with Project Managers and building companies to sign off building reports and new build contracts.Approval of Sale and Purchase agreements and Build Contracts writing millions of dollars in cheques and had settled more claims than anyone else in the Company as at January.A member of the Health and Safety Committee, the Emergency Response Team and voted on to the Southern Response Staff Advisory Group, one of four from 160 staff in a representative role to liaise with the CEO, CCO and HR team to provide input into Human Resources and Health and Safety related policies and to ensure staff are engaged and turnover is minimised.

The aim was to maximise every opportunity to achieve improvement in the two primary Key Performance Indicators; – Membership Numbers and Club Operating Profit.Reporting to the CEO, this position also included leading seven Department Managers to achieve their specific Key Performance Indicators and running the Club entirely. There were120 Staff and Contractors who reported to the City Club Manager and myself.Key Objectives: To meet the financial projection, to maintain and exceed the sales projection, co-ordinate and implement the marketing plan, achieve and maintain excellence in staff satisfaction and retention, achieve and maintain excellence in member satisfaction and retention, maintain the Club facility at a world class standard and also to create community awareness through community projects. All KPI’s improved every quarter during my time

Westpac approached me for this role and I accepted with an eye to complete the lending package. Meeting a whole new range of people in a new environment was a welcome change. A similar role to Broking, which is mostly hunting down new business and offering a great service thereafter, but a more responsible, legal and total knowledge of lending processes and documentation are necessary. Importantly also becoming familiar with policy, procedures and politics has been good for me to compare myself to my peers and look to improve systems and streamline processes. A major part of the role is to inspire new opportunities and grow revenue which has been a real challenge and I have learned plenty from this role. Settled over $50 million in lending.Reason for leaving: To pursue a career with Les Mills.

Contractor to Mortgage Express owned by Harcourt’s Group. This role included running my own business and setting up my own Company, an office, employing a P.A. and ensuring that Clients, Referrers, Lenders, Lawyers and Accountants are blown away with efficient, effective solutions with a minimum of fuss and total professionalism.This role is the perfect test for organisational skills and deadlines and a great way to hone listening, researching and resolution skills with the least amount of hassle. All the while ensuring that everyone in the picture is kept in the loop and happy with the final result.I settled over $150 million in loans financing over 600 homes with Mortgage Express.It was a tremendous experience to grow my business over the years.

Banking with ANZ and Trustbank in Dunedin, Auckland, Queenstown and Christchurch and The Northern Trust Company in London.Account and Sales Management Management and Hospitality Management Personal Training and Group Fitness Instructing roles.