Accountable for the success and retention of MYOB’s customers. Lead my team to support customers to maximise the value they get from MYOB solutions, to ultimately retain and grow engagement across the MYOB Platform. Recruit talent, coach, grow, and develop my Customer Success team.Improve the competency, retention, and conversion rate of my team bypartnering with Customer Success Team Managers to develop and implement CustomerSuccess programs, as well as processes and systems that enable the team to succeed.

APTUS is a proudly Australian owned and operated company, providing end-to-end Enterprise Resource Planning (ERP) services to businesses in a varietyof industries. We deliver ERP and Business Intelligence (BI) solutions such asSage Enterprise Management (formally known as Sage X3), Sage 300 andSage Intacct, directly targeting mid-market and enterprise level companies.The Business Development Manager is responsible for managing andcontrolling the sales cycle of Aptus Business Solutions ERP solutions. This isachieved by developing profitable business with new and existing customersthrough the promotion and sale of our products and services, proactivelyseeking out new business opportunities and building networks as well asengaging with existing contacts and clients to build on our growing Sageclient base.

Axsys is an award winning MYOB EXO partner with over 20 years of experience in successfully delivering software and hardware solutions to a diverse range of clients across Australia. As a Business Systems Consultant I am the first point of contact to support clients ERP system requests. I assess client needs before they realise themselves and provide prompt solutions to meet their needs, according to strict time frames. I offer support to all clients integrated ERP systems and escalate initial support requests where required, while keeping the client informed. I also from time to time work on key elements of system projects and upgrades as required.

The Costing Consultant implements and supports the PHS costing software . They are responsible for the delivery of training and maintenance of user documentation and have a principal role in meeting reporting requirements for outsourced hospital networks. Role and ResponsibilitiesImplementation of PHS costing softwareDevelopment and delivery of training materials for PHS costing productsFunctional and system testing of PHS costing productsThe provision of end user support services through the PHS help desk and on-siteSupport the ongoing development of our costing productsProvision of costing and casemix duties at PHS clients sitesProvision of State and National reporting requirements for outsourced hospital networksAct as a representative of outsource client hospitals at Department of Health and National Costing groupsDevelop report and application specifications based on client requestsOther tasks as required SkillsHigh level Interpersonal skillsHigh level written and oral communication skillsStrong organisation & time management skillsEffectively problem solveLearn quicklyStrong attention to detailWork well in a teamWork well under pressure

• Providing financial management leadership and advice.• Analysing and interpreting complex data concisely and accurately to meet the key stakeholder audience requirements.• Providing positive leadership by applying best practice principals and delivering customer needs• Effective development, implementation and management of a organisational budget and forecasting• Providing financial leadership in development of business cases, business plans and process improvement• Capacity to build and maintain relationships with diverse stakeholders to achieve positive outcomes for the health service• Providing advice on strategies to ensure effective and efficient use of resources• Lead and develop staff to work collaboratively in a team environment• Constructively participating in financial governance committees and other leadership forums• Providing advice on internal / external recharges, invoice raising, journals and budget variations

• Managing the day to day operations of the company (Company communications, Reporting and Financial Analysis, Financial Management, Inventory Management, Lead and Co-ordinate staff, Implement Sales and Marketing Strategies, Workshop Co-ordination, Project management, Occupational Health and Safety, Logistics)• Reporting to and Enacting the will of the board of directors• Ensuring the continuing viability, profitability and success of the company