Christopher Ayotte Email & Phone Number

New York, Ny, Us

New York, Ny, Us

New York, Ny, Us

Business Strategy Lead and Epic Owner responsible for business strategy, multi-year planning, prioritization, business readiness, and product execution for our Claim Field Analytics portfolio here at Travelers. Major responsibilities include data analysis and strategy development with business partners, building & communicating implementation roadmaps to key stakeholders and senior leadership, executing the vision across Field Analytics agile circle, user experience testing, and implementation. The team's new, strategic information delivery solutions integrated into the broader Business Intelligence ecosystem will ultimately create efficiencies in data gathering, effectiveness of analytical insights for coaching and business performance, while decrease the cost of the existing legacy reporting portfolio.

New York, Ny, Us

Led a team of Business Performance Analysts responsible for data extraction, profiling, analysis, presentation, and communication with Risk Control senior leadership and business partners. Team responsibilities include leveraging advanced analytics and statistical techniques to glean insight and develop a reporting suite to help inform management’s alignment with strategic business goals – in the form of production reporting as well as ad-hoc deep dive analytic exercises. The team’s major accomplishments include: • Coordinated with Information Delivery and IT partners to conduct data scrubbing, develop new ETL processes, and ultimately implement an enhanced strategic enterprise-facing database • Conducted data analysis to support updated underwriting questionnaire to ensure business adoption and minimize downstream data impacts• Introduced Virtual Inspection Reporting suite to leadership to provide performance insights on standard and non-standard KPIs Business Owner and Project Manager of a hybrid predictive and rules-based triage model to proactively identify active Travelers’ customers that would benefit from a high-touch policy renewal process. The model's seamless QlikSense integration into existing platforms has led to a more efficient underwriting process with better informed risk selection and pricing.

New York, Ny, Us

Individual contributor and thought leader responsible for data analysis support and strategic business planning for many customers including product management, actuarial, finance, and legal. Major accomplishments as project manager and business analytics lead include the implementation of the following: • Claim’s Underwriting evaluation process aimed at increasing workflow efficiency by streamlining data capture without sacrificing data quality. • Enterprise staffing & real estate model that combines tabular & geospatial data to quickly identify opportunities for geographic growth and/or centralization. • Predictive model for early detection of fraudulent claims to improve specialized resource allocation and contain claim costs.Led a team of Business Performance Analysts responsible for collaboration with claim & business partners to collect requirements, develop, and maintain strategic information delivery platform and sun-setting obsolete, legacy databases for Claim Specialty groups.

New York, Ny, Us

Individual contributor and thought leader responsible for data analysis support and strategic business planning for many customers including product management, actuarial, finance, and legal. Major accomplishments as business analyst include the implementation of the following: • Enhanced, streamlined reporting solution for field business partners to gain insight on the performance of their staff against goals and initiatives, resulting in the sunset of legacy reports.• Post-monitoring performance reporting for the adoption of smart phones, geospatial weather dashboard, and aerial imagery tool.• Moment-in-need analytical support for 2011-2012 catastrophic events response as well as Enterprise Response Team Champion responsible for recruiting, training, and communication to non-Property Claim employees to handle low severity property claims.

New York, Ny, Us

Individual contributor and responsible for data analysis support for customers including product management, actuarial, finance. Major responsibilities include data analysis, conducting standardized peer code reviews, presentation and communication of analysis recommendations, documentation and implementation of strategic business rate changes. Other responsibilities included researching third party data availability and process automation.

Bachelor’S Degree, Mathematics / Actuarial Science

Education record