• Manage Apprenticeship programmes within the business across Operations and Support Functions within Head Office • Manage end to end Training Provider relationships:o Identification , selection, relationship management, contractual requirements, cost negotiations• Support key stake holders across our UK business to identify and implement apprenticeship requirements across different functions, with different requirements• Create and implement apprenticeship strategy• Designed and implemented simplified apprenticeship programmes within the business from L2 through to L7• Support attraction & recruitment campaigns for apprenticeships / school leavers• Owned and managed DAS accounto Maximise use of levy funds through spend forecast, transfer of funds where appropriate, and access government incentives available • Budget management• Lead and implemented Coaching programmes within SSP UK, and across Group in partnership with external providero Supported in excess of 150 colleagues through Virtual Coachingo Build relationships with external provider, negotiating costs, maximising value addo Creating and simplifying enrolment process, ensuring programmes is readily accessible• Lead and implemented Pilot Mentoring programme within UK business, working closely with Key stakeholders and creating opportunities for circa 50 colleagues to become involved either as Mentor or Menteeo Build relationships with external provider, negotiating costs, maximising value add• Seeking funded grants and schemes to ensure business maximises accessible funding opportunities to support training• Represented SSP UK with SDS and IFATE trailblazer groups for Management / Chef / Retail & Hospitality apprenticeships • Managed multiple projects, providing stakeholder relationship support, becoming go to expert in field, and building / maintaining relationships with external suppliers ensuring maximum return achieved

• Manage internal Apprenticeship Employer provider delivery programmes (2018 – 2020) - Responsible for Ofsted Inspections, ESFA Audits, levy funding process, enrolment process• Implemented improvement changes to apprenticeship delivery to support candidate completion, cost efficiency, and enhance portfolio of programmes to the business - Cease Employer provider model, outsource delivery to industry recognised training provider(s), team efficiency improved (2020 onwards)• Work with key stake holders across our UK business to identify and implement apprenticeship requirements• Support attraction & recruitment campaigns for apprenticeships / school leavers• Oversee DAS account and maximise use of levy funds, and access government incentives available • Responsible for UK L&D Operations Training process, from strategy planning, liaising with COO and Ops Directors to ensure relevant training is accessible for all Ops colleagues• Line Management responsibilities to UK L&D team• Budget management• Working as part of Management group setting up Kickstarter placements within the business, supporting application process, provider support for training and succession planning for candidates towards apprenticeships upon completion• Seeking funded grants and schemes to ensure business maximises accessible funding opportunities to support training• Taken on role of UK Business Wellbeing Lead & Champion, providing activities, events, and communications around colleague health & wellbeing• Set up, launch and oversee Mentoring programme using UK & Group Executive team as Mentors to colleagues in the business• Worked as part of management team during Covid supporting UK restructure & remobilisation project

• Work with key stake holders to identify apprenticeship requirements within the business• Manage implementation & delivery of relevant apprenticeship programmes• Recruitment, incl. advertising, assessment, selection, on-boarding• Identify & select Training Provider, negotiating costs, contracts, delivery model• Manage DAS account and maximise use of levy funds• Scope opportunities of internal delivery models• Proposals made to maximise reclaim of levy funds whilst minimising risk• Plan advertising campaign to increase school leaver engagement

• Design & implementation of apprenticeship programmes as required by the business utilising apprenticeship levy funding and new standards where applicable• Manage remote team of Early Careers Advisors providing mentoring & coaching support allowing them to effectively manage and support all early talent within the business• Budget management• Management of DAS process, liaising with SFA, finance manager, legal department to ensure full compliance• Participate in construction Trailblazer standards design and implementation• Identify suitable training providers, negotiating course fees, delivery models, and logistics• Recognised mentor within the business providing support to individuals requiring guidance and development towards their goals • Identify and submit application to relevant awards, highlighting our success with Early Careers Talent

• Providing team leadership support to team of Apprentice Advisors ensuring a consistent approach was maintained regarding apprentice support • Identifying areas of improvement and liaising with Apprenticeship Manager to implement where necessary

• Providing support & guidance for apprentices within the business, working closely with training providers and sites to ensure the learners made suitable progression during their programme

• Managed all pastoral care for more than 300 students during their time at the school, between Year 8 and Year 11• Liaised with relevant Heads of departments & Faculties, along with external intervention where appropriate to ensure successful progress and development was supported for all students• Created and developed a Business Enterprise scheme involving local businesses, inviting them into the College to support our students towards their employment / further education goals• Student behavior and attendance improved year on year• Developed and implemented processes and supporting documentation for specific Pastoral care duties and events

Provided 1:1 coaching & support to unemployed individuals assisting them in securing employment

Designed and delivered a coaching intervention support programme to disadvantaged Year 11 students in Collingwood College

Internal communication role, working in collaboration with manufacturing process specialists / global process owners to ensure new manufacturing technologies and capabilities were integrated and utilised effectively within new global projects. Training and development sessions delivered to global Design for Manufacture engineers. Facilitating both face to face workshops and web based / online training sessions.

Worked as part of a project team ensuring strong communication links were established between Vertu Customer Services and R&D management. Providing coaching and support to the service centre personnel, and coordinating training plans with the Customer Services Training Manager, ensuring global service centres were ready to support the product at the time of launch.Close cooperation with the industrial engineering team and technical authors to allow service tooling and processes to be developed and service manuals created efficiently and on time.

Worked efficiently with R&D project teams and global factory teams ensuring mobile handsets were designed with the ability to be successfully manufactured in accordance to Nokia manufacturing processes. Worked closely with factory team to ensure minimal failures during production / pre-production builds and where required provided feedback to PWB designers to allow necessary design changes to be made for future releases.Key Achievements• Involved in cost saving initiatives, and trialling of new coating technologies during product development to assist in improved product lifetime quality• Designed and delivered training material to global factory personnel in relation to board assembly technologies and requirements, along with providing continuous support and coaching to factory teams during initial builds and mass production• Achieved project DFM (Board Assembly) targets on time and in line with R&D milestones

Team leader for project prototype team, responsible for coordinating daily workload of team members and ensuring requirements from the project were fulfilled. Provided build management support to factory builds. Management responsibilities involved providing daily support to the team, completing IIP appraisals, personal development and coaching.