Chris Baker Email & Phone Number

Dieppe, New Brunswick, Canada

Moncton

In addition to generating positive brand awareness, this role is primarily responsible for executing the Tangerine Social Media content strategy and community management for French audiences ensuring the right mix of owned and curated always-on content. Below are a few notable achievements :• Created and managed French Just For Laughs Social Media Campaign, leading to over 4,200 engagement interactions, 900+mentions, and a reach potential of >4.8 million • Developed creative copy and built a publishing schedule for the Tangerine weekly editorial calendar• Assembled and presented “Best Social Media Practices” workshop as a refresher to Management, and a guiding tool to Client Services representatives.

Moncton

As a Client Services Specialist, I had the following tasks : -Correspond and action client requests via secured and unsecured communications platforms.-Resolve and contain escalated matters that occur on highly visible social media channels. -Communicate any changes, announcements, or news to Clients via social media channels.I correspond with Clients via various communication methods, with each respective method requiring its own particular writing method and style. Due to this, my writing skills have improved immensely.

Moncton

As a Mortgage Specialist at Tangerine Bank, I had the following tasks :- Process lending applications and maintenance requests. - Educate on industry policy and processes. - Guide client through the home-buying application process.- Ascertain Client eligibility of lending products.In addition to the internal practice and processes, I gained an immense amount of knowledge regarding the real-estate market itself, which has proven to be and will continue to be useful in both my professional and personal life.

New Brunswick, Canada

As a Bilingual Deposit Specialist at Tangerine Bank, I had the following tasks : - Create, maintain, and enter information into databases. - Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.- Service customer needs, such as order placement or account information.As this was my introduction into the financial institution industry, I absorbed an extremely significant amount of information that has continued to be useful to me.