Christopher Barbera
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Christopher Barbera Email & Phone Number

Specialist, Customer Success Analytics and Digital Solutions at West Pharmaceutical Services
Location: Williamstown, New Jersey, United States 6 work roles 2 schools
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Role
Specialist, Customer Success Analytics and Digital Solutions
Location
Williamstown, New Jersey, United States
Company size

Who is Christopher Barbera? Overview

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Quick answer

Christopher Barbera is listed as Specialist, Customer Success Analytics and Digital Solutions at West Pharmaceutical Services, a company with 5749 employees, based in Williamstown, New Jersey, United States. AeroLeads shows a matched LinkedIn profile for Christopher Barbera.

Christopher Barbera previously worked as Specialist, Customer Success Analytics & Digital Solutions at West Pharmaceutical Services and Pharma Service Center Representative at Gsk. Christopher Barbera holds Certificate, Mass Communication/Media Studies from Csb Media Arts Center.

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Email format at West Pharmaceutical Services

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West Pharmaceutical Services

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Profile bio

About Christopher Barbera

Accomplished client relations manager delivering exceptional service within fast-paced, high-volume call center environments. Fifteen years of experience managing key client relationships with major national drug wholesalers, distributors, and retail pharmacy chains. Demonstrated ability to drive measurable and impactful business performance based upon data driven, solutions-oriented strategies.

Current workplace

Christopher Barbera's current company

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West Pharmaceutical Services
West Pharmaceutical Services
Specialist, Customer Success Analytics and Digital Solutions
Monroe Township, NJ, US
Website
Employees
5749
AeroLeads page
6 roles

Christopher Barbera work experience

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Specialist, Customer Success Analytics & Digital Solutions

Current

Exton, Pennsylvania, United States

Jul 2024 - Present

Pharma Service Center Representative

Gsk

Philadelphia, Pennsylvania, United States

Consistently achieved or surpassed call center KPIs including claim resolution, return reimbursements, and quality monitoring. Managed weekly customer orders and complaints while leading a team supporting Fortune 500 partners with weekly sales exceeding $100 million. Planned and executed user acceptance testing for a warehouse optimization project, saving.

Aug 2008 - Feb 2024

Business Analyst

Gsk

Philadelphia, Pennsylvania, United States

Participated in cross-functional meetings to define business requirements and finalize the launch of an e-commerce platform, ensuring clear delineation of functionalities. Identified and addressed web application defects, collaborated with IT, and conducted regression testing to maintain system integrity. Provided training and post-go-live support for.

Jun 2007 - Aug 2008

Flu Service Center Representative

Gsk

Philadelphia, Pennsylvania, United States

Provided call center support to Channel Account Directors, handling various tasks including manual customer setup, order entry, and contract verification. Managed inbound customer inquiries concerning product availability, pricing, account setup, and flu vaccine delivery dates. Additionally, conducted outbound sales calls to educate customers on flu.

Feb 2007 - Jun 2007

Marketing Specialist

Cherry Hill, New Jersey, United States

Wrote compelling sales copy for brochures and marketing materials promoting risk management software and services to mortgage lending institutions. Managed all aspects of industry tradeshow planning and participation within approved budgets. Created slide deck presentations to showcase products and services to potential clients and provided demonstrations.

May 2003 - Feb 2007
Team & coworkers

Colleagues at West Pharmaceutical Services

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2 education records

Christopher Barbera education

FAQ

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What company does Christopher Barbera work for?

Christopher Barbera works for West Pharmaceutical Services.

What is Christopher Barbera's role at West Pharmaceutical Services?

Christopher Barbera is listed as Specialist, Customer Success Analytics and Digital Solutions at West Pharmaceutical Services.

Where is Christopher Barbera based?

Christopher Barbera is based in Williamstown, New Jersey, United States while working with West Pharmaceutical Services.

What companies has Christopher Barbera worked for?

Christopher Barbera has worked for West Pharmaceutical Services, Gsk, and First American.

Who are Christopher Barbera's colleagues at West Pharmaceutical Services?

Christopher Barbera's colleagues at West Pharmaceutical Services include Rahel Keflom, Sascha Witt, Dror Barak, Luce Sohier, and Louis Brasten.

How can I contact Christopher Barbera?

You can use AeroLeads to view verified contact signals for Christopher Barbera at West Pharmaceutical Services, including work email, phone, and LinkedIn data when available.

What schools did Christopher Barbera attend?

Christopher Barbera holds Certificate, Mass Communication/Media Studies from Csb Media Arts Center.

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