Initiatives:Rebuilt the entire security posture and achieved 0 incidents over 4 years, network stability, moved from MPLS to an SDWAN configuration, upgraded all firewalls, VoIP phone system, created an internal support group to raise Agent retention and improve recruitment, and moved the surveillance system to a secure server, created a fully hybrid infrastructure with AWS, email migrations from legacy Exchange to M365, created multiple Standard Operating Procedure documents, created a 10 year upgrade plan.Management:Lowered tech costs to help the bottom line, worked with every department to streamline systems, improve staff efficiency, created, managed, and branded a software development and support teams, and spearheaded the software development teams of multiple customer facing initiatives to increase customer leads. Managed multiple software development initiatives from ETL and analytics to automated serverless marketing tools. Ensured that software and hardware was deployed correctly and collected stability feedback for review.Regular travel to regional offices to audit and verify technology stability as well as working with onsite staff to ensure that their needs are met and attended multiple industry specific conferences.Over the years, I initially built/setup/created the POC and managed before passing the day to day management off of the firewalls, the databases, security posture, print system, email flow, and a few of the internal software tools to my teams.Systems used/installed:Fortinet (firewall, endpoint, mail, manager, reporting), VoIP, GoTo, Exchange, M365, AWS, Dell, Linux, Rasberry Pi, Planar, IAM, SIEM, SIP, SDWAN, Papercut, Konica Minolta, Laconia, Delta Media Group, Door control Systems, Cell boosters, Ruckus, Adtran, HP, project management, Axis surveillance, MS SQL, MySQL Aurora, DynamoDB NoSQL, Node.js, Angular, DNS, API, client-server, IPSec and SSL VPN, SSIS, ETL, S3, Lambda, API Gateway, Cloudwatch, Code Commit, Route53

Initiatives:Designed, created, and spearheaded the development of a serverless, AWS cloud-native SaaS application focused on a saving Real Estate brokers time, costs, improveing Agent offerings, communication, and collaboration.Continued to listen to pain points of customers and architected and created a digital signage system for conferencing, internal, and public displays to be used with either customer converted equipment or custom designed hardware.Management:Continue to work with customers and expand the application to meet additional and changing needs of the customers with new features and modules that were developed directly based on feedback from customers.Worked with customers to define new feature and module needs and translated those needs to the development team for deliverables.Worked with the sales team to provide all necessary marketing, access, demo/dev accounts, and information to continue to sale the software.Ensures that the AWS environment continued to run smoothly, efficiently, and that the applications continued high uptimes and performance with infrastructure changes.Systems used/installed:AWS, Lambda, S3, API gateway, DynamoDB, mySQL Aurora, Rasberry Pi, IAM, Arduino, Planar, Node.js, Angular, Python, Windows, Linux, DNS, C++, signage, eInk, Server-less design, CI/CD, Cloudwatch, Code Commit, Route53

Initiatives:Starting out as just a programmer, where I created multiple internal and external applications that connected to 3rd party databases based on user input and company goals. This included not just the software, but I also designed and built the databases, deployment/update process, testing/approval process, and data storage design. This expanded to determining and implementing the server, network, switch, firewall, and ISP needs.My role expanded and I scoped, installed and managed the network, switches, Exchange server, load balancers, firewalls, Ruckus WiFi, Databases, ISPs, web servers, created a fully hybrid infrastructure with AWS, and staff PCs, created a number of ETL jobs, and ensured that the payment processing remained secure.I created and ensured that multiple Standard Operating Processes were in place to ensure that stability and security maintained in place.Management:I managed the support team that handled the day to day operations of maintaining the network, security posture, as well as supporting and application issues, and staff. Additionally worked with leadership to define the needs for signage and internal applications, and then created those tools using a full stack hardware to DB to software to client. Digital signage was created, and support tech was managed. I also spearheaded the staff PC rotation and technology facilities upgrades including the upgrade from an analog phone system to a digital system.I worked with multiple MSPs and vendors to ensure that the hardware that was used met the needs, were low maintenance, and ensured that costs remained low.Attended regular meetings to ensure that tech followed company goals.Systems used/installed:Sonicwall, Exchange, AWS, Dell, Linux, IAM, SIEM, Ruckus, HP, DFS, Active Directory, S3, VPN, VBScript, .NET, Node.JS, Angular, HTML, Javascript, MS-SQL, mySQL, DynamoDB noSQL, RETS, FTP, IIS, Ruckus, Routing, ASP, C#.NET, S3, Lambda, API Gateway, Code Commit, Route53

Senior developer for all internal needs, including www.NABOR.com, www.NaplesArea.com, www.NaplesConferenceCenter.com, and www.SunshineMLS.com.I also manage the IT, hardware, networking, phone systems, and cloud resources.

Initiatives:Lead developer, cloud infrastructure manager, and Database administrator of the SaaS application in charge of porting the code from VBScript to C#.Net, maintained the system core system, and worked on feature enhancements. Designed and developed an entire custom designed survey system to expand the capabilities of the software and integrate seamlessly with the other toolings in within the application and UI flow.Built a dynamic ETL process for data importing from customers differing data formats and layoutsManagement:Migrated the application from a single leased server to an dynamically load-based scaled AWS infrastructure. Ensured that the the AWS environment remained stable and scaled as needed. Translated the customer's needs into deliverables for the development team. Managed the developers to ensure that they stayed on time and that the updates were stable for release.Systems used/installed:AWS, VBScript, ASP.net, C#.net, S3, EC2, beanstalk, API, API Gateway, Lambda, XML, UI/UX, MS-SQL, SSIS, ETL, FTP, CI/CD

Initiatives:Lead developer of the regional MLS servicing multiple counties, boards, and tens of thousands of REALTORs in South West Florida.Built and managed the web servers, load-balancers, firewalls, MS-SQL database, security, reporting, data storage including AWS S3 that the MLS ran on in addition to the software application and deployment. In charge of continuously managing the SQL database performance by tuning the SQL queries and sharding the data.Created a CI/CD process to deploy the updates and ensure that the clients are updated correctly without the clients needing to make any changes or installs.Management:Attended all of the design meetings with the stakeholders from multiple boards, took the feedback, provided implementation recommendations, translated the final requirements to developable deliverables and timelines, and received final approvals from drafts.Ensured that all of the firewalls, data storage servers, web server clusters, and databases were updated, patched, and continued to function in a reliable and stable way.Systems used/installed:Sonicwall, Exchange, AWS, Dell, IAM, VBScript, JavaScript, UI/UX, Networking, DNS, MS-SQL, AWS, S3, Coyote Point Load balancers, SSIS, SSRS, ETL