Chris Bashuan Email & Phone Number

Norfolk, England, United Kingdom

Norwich, United Kingdom

I personally managed a portfolio of around 140 properties negotiating between landlords with multiple properties and their tenants. It was a high pressure and fast-moving environment. My strengths lie in my negotiation skills, technical knowledge and practical approach to problems. I am happy to meet clients face to face and pride myself in developing strong professional relationships to ensure a rounded trusted service. I also line manageD four further property managers providing technical support and oversight of their portfolio’s.• Providing a full management service to Leaders multi landlords.• Sourcing and managing contractors to ensure all maintenance and renovation requirements are surveyed, estimated and completed in accordance with landlord wishes and tenant requirements.• Providing clients with technical and legal guidance to remain compliant with current legislation.• Dealing with all tenancy renewals, negotiations between landlord and tenant and end of tenancy issues.• Completing inventories, inspections, checkouts, negotiations, chasing arrears and deposit disputes.

Norwich, United Kingdom

• Dealing with queries from internal customers regarding software issues for the pension platform Unisure.• Providing SQL fixes to software issues.• Document and record all fixes for future reference and sharing best practice.

Norwich, United Kingdom

• Arranging surveys and drainage maintenance in agreement with insurance and client requirements for the most complex cases.• Team and line management duties including 1:1’s, appraisals and training.• Completing performance reports and presenting to senior staff.• Ensuring the department met and exceeded targets for billing and cost savings.• Ensuring client Service Level Agreements were met and exceeded.• Creation of technical insurance quotes based on engineer’s site reports to ensure that the most appropriate and effective method of repair is recommended. • Calculation of complex specialised technical costing for invoicing purposes.• Co-ordinating the multiple levels of authorisation required for the successful conclusion of specialised household Insurance claims.• Daily account management for the client.• Ensuring the budgets was adhered to.• Managing work schedules and resources.• Ensuring invoicing is completed accurately and efficiently.