Chris Beahan Email & Phone Number

Panama City, Fl, Us

Panama City, Florida, United States

• Provides excellent customer service and creates tickets to perform troubleshooting/problem solving across 105 global locations for networking and computer-related issues requiring a wide range of knowledge including operating system settings, networking/firewall issues, and government policies.• Designs, implements, and revises standard operating procedures for routine tasks and emerging issues such as Active Directory account creations, troubleshooting remote network vulnerability scanners, and enterprise outage notification processes.• Oversees a flow of 700 monthly tickets to ensure timely resolution and applies attention to detail when providing weekly/monthly ticket reports to project leadership.• Lead trainer for 7 new hires and go to expert regarding detail-oriented issues like monitoring Cisco Adaptive Security Device Manager to identify firewall blockages and policy guiding requirements for various computer systems.

Panama City, Florida, United States

Minot Afb, North Dakota, United States

• Senior enlisted advisor for 80 personnel on operational and administrative actions across 16 geographically separated locations.• Leveraged oral communication skills while training and certifying 18 new hires on agency, state, and federal regulations with a 100% evaluation pass rate.• Applied a high level of attention to detail while maintaining an organized, safe, and clean $32M missile alert facility, keeping productivity high and maximizing customer satisfaction.• Evaluated facility operations monthly and personnel annually to ensure compliance with organizational, safety, and health regulations.

Minot Afb, North Dakota, United States

• Maintained organized, safe and clean $32M missile alert facility to keep productivity high and maximize customer satisfaction. Supervised staff of 11, including security forces and chefs in day-to-day activities• Evaluated facility operations and personnel to ensure compliance with safety and health regulations• Conducted daily inspections of facility grounds, external structure, systems, and equipment• Trained, coached and mentored staff to ensure smooth adoption of new training program

Okinawa, Japan

• Inspected, maintained, and deployed 8 tactical communications systems consisting of routers, switches, SECNET 54 encryption devices, computers, VoIP phones, tactical video teleconference systems, and printers.• Planned, configured, and setup network systems in 9 remote locations requiring a wide range of knowledge surrounding satellite communications, routers/switches, cryptographic devices, subnetting, and computer configurations.• Supervised 22 network technicians and provided excellent customer service while employing problem solving skills for users requiring assistance with network and computer issues.• Handled administrative requirements smoothly and efficiently, including maintaining accurate records and submitting weekly and monthly reports to unit leadership.

Ramstein Air Base, Rhineland-Palatinate, Germany

· Administered Air Defense Systems Integrator (ADSI) and Joint Range Extension (JRE) servers and network devices to resolve connectivity problems, improve operations, and provide exceptional customer service to maintain a 99% system uptime.· Led air defense system migration project requiring knowledge of networking and computer requirements. After analyzing 3 alternate approaches, saved $4.2M by researching and advising unit management to use a 3-tiered equipment cut-over configuration plan.· Deployed to the Combined Air Operations Center (CAOC) and maintained ADSIs/JREs providing the common tactical air picture for Iraq and Afghanistan.· Implemented quarterly information assurance vulnerability measures to prevent system security weaknesses across 5 Air Defense servers.· Maintained and configured 4 video teleconference systems supporting the Joint Forces Air Component Commanders and USAFE Commander.· Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows to meet any daily demand.

Osan Ab, South Korea

· Operated and maintained the DGIF and Maintenance/System Evaluation Modules.· Performed pre-mission ops check of DGIF/GCP systems and monitored the status of multiple-processor systems supporting U-2 missions.· Supported civilian contractor field service reps, collateral service and ops personnel correcting hardware and software malfunctions.· Completed daily supply and demand actions, maintenance data collection and on-the-job-training requirements.

Hill Afb, Utah, United States

· Deployed and maintained the Tactical Air Operations Module (TAOM) v3 and v5.· Installed, loaded, and troubleshot cryptographic hardware (KG-84, KG-94, KY-57/58, etc.).· Configured and maintained the SB-3865 tactical voice circuit switch utilizing secure and non-secure handsets.· Deployed to Al Udeid in 2007 and initially stood up Kingpin as part of the 727 EACS.

Keesler Afb, Mississippi, United States

Lackland Air Force Base, Texas, United States

Panama City, Florida, United States

Lynn Haven, Florida, United States

Bachelor Of Science - Bs, Information Technology

Master Of Business Administration - Mba, Business, Management, Marketing, And Related Support Services

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate Of Science - As, Electronic Systems Technology