Network consulting firm with 50+ small business clients.; Manage 30 clients in a consulting role and a backup role for another 25 clients. Included are Windows servers, Cisco PIX/ASA firewalls, Windows Desktops, networking equipment, software and documentation.Manage day to day operations of in house servers which service Windows 2003 Domain Controllers, Exchange 2003, SQL, IIS, Terminal Services, Backup Exec 11d, Symantec Ghost Solution Suite (Ghost and Application Deployment), Symantec Enterprise Anti Virus and Anti SPAM, WSUS, Active Directory, Group Policy.Maintain Cisco ASA/PIX firewalls and monitor logs for attacks and rouge activity as well as maintaining Cisco switching environment.Install, maintain and monitor Cisco ASA/PIX firewalls for client sites and switching environment.Implement and maintain Active Directory for customer sites.Implement and maintain the security and configuration of the Windows environment using Group Policy.Deploy applications using Group Policy.Use ITIL standards to maintain client and in house servers.Perform server maintenance, tuning, application installation and maintenance of all client servers.Monitor client sites using Level Platform software.

$80 million multi-trade construction company with 400+ employees.; Responsible for two main offices and three satellite offices servicing approximately 80 fulltime users across South-Central Ontario.Install and maintain seven servers which service Email, Email Archiving, File and Print Services, WSUS, Symantec Anti Virus, Windows 2003 Terminal Services, DNS, DHCP, Active Directory, Group Policy, Electrical and Mechanical Estimating Software and Jonas Accounting Package.Responsible to install, maintain and support 80 Windows XP workstations.Install and maintain Cisco PIX 505e Firewall and monitor logs for attacks and rouge activity.Implement and maintain the Cisco switching environment using Cisco 2950 switches.Implement and maintain the security of the Windows environment using Group Policy and Desktop Standard Policy Maker.Provide dedicated site to site VPN service for two satellite offices and VLAN service for secondary main office and 1 satellite office.Extensive use of Group Policies to maintain a consistent desktop environment and to deploy and manage applications and versions.Provide technical support and technical liaison for Jonas Software. (Accounting package), and for Accubid Estimating softwareDecision maker for the purchase of all computer hardware, software, business machines, phone system equipment and building security system equipment.Implement, maintain and troubleshoot building security system using Chubb software.Maintain and support Nortel phone system.

Travel Assistance/ Travel Assurance Company providing call centre support to Canadian travelers around the world.; Complete accountability for the LAN Network of a rapidly expanding third party insurance company, including 14 Windows NT servers: a MS Exchange 5.5 server; 2 MS SQL 7.0 servers; an Oracle 8.1i server; an IIS 4.0 Webserver managing the Intranet; 3 Anti Virus servers; 2 File and Print servers; 2 Backup Domain Controllers; and 2 Test Environment servers for the development and implementation of new products.Provide 2nd level technical support to the helpdesk and provide 1st line support when needed. Design, implement and support Windows NT/2000 Server environmentDevelop and implement migration plan and Novell 4.11 network to Windows NT 4.0.Provided backup solutions and technical resources as part of a WAN environment with; Office.Maintained a Cisco communications infrastructure (routers/switches), plus a frame relay for WAN connect with an ISDN backup link.Researched and developed new ideas to enhance the user environment, negotiated quotes from vendors, and submitted budget items to the Departmental Budget Manager.Design, plan and implement migration from 150 DOS dumb terminals to 150 Windows NT 4.0 Desktops for Y2K preparation.Use Novell Zenworks to create new application packages to push to client machines.Trained, supported, and motivated a Junior Technical Support Specialist.