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A highly talented Food & Beverage with extensive food service and managerial experience. Strong interpersonal skills, capable of building and leading highly effective teams in fast-paced settings while maintaining high standards for service excellence to maximize guest satisfaction. Proven success at turning around underperforming restaurants and improving the bottom line. Adept in recruiting, training, and developing staff to increase overall team efficiency. Recognized as a skilled multi-unit leader focused on improving customer loyalty and satisfaction through exceptional service while increasing sales and reducing costs
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Chief Operations OfficerThe Skinny Pancake Oct 2016 - Dec 2022Burlington, Vt, UsAs COO, I was responsible for all aspects of the Skinny Pancake's performance from guest satisfaction, financial performance, key team member development, system efficiency, financial forecasting and ultimately meeting our double bottom line of being profitable while serving our mission. Working closely with the CEO and our senior leadership, I helped shape the vision and direction of the company while making key decisions that have an impact to how we succeed both now and in the future. In addition to ensuring the current operations of our 11 brick and mortar restaurants are a well oiled machine, I helped develop new operations and store fronts as we continue to grow into Vermont's next iconic brand. -
Director Of OperationsThe Skinny Pancake Jun 2010 - Oct 2016Burlington, Vt, UsAs the Director of Operations, I oversee and ensure excellence of our flagship restaurant on Lake street, the Skinny Pancake; the Chubby Muffin; Have Your Cake Catering; our mobil operations including our carts and festival tour; all three of our restaurants at the Burlington International Airport; our Montpelier restaurant; Sugarbush; UVM as well as oversee the food hub responsible for all the local food buying and production. I work directly with the owners on the general direction of the company, providing insight and guidance for the overall direction of the company. I currently oversee all aspects of operations, facilities, human resources, development for the Skinny Pancake, over 7 million in sales with over 200 employees and a management team of 35.
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Director Of Food & BeverageThe Essex, Vermont'S Culinary Resort & Spa Sep 2009 - Jun 2010Essex, Vermont, UsOversee 3 million dollar + property including banquets, fine dining and casual tavern as well as room service. Part of the Executive Committee. -
Director Of Food & BeverageNew England Culinary Institute Apr 2006 - Sep 2009Montpelier, Vt, Us
Chris Benjamin Skills
Chris Benjamin Education Details
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Johnson State CollegeConcentration In Food & Beverage Management
Frequently Asked Questions about Chris Benjamin
What is Chris Benjamin's role at the current company?
Chris Benjamin's current role is Chief Operations Officer at The Skinny Pancake.
What is Chris Benjamin's email address?
Chris Benjamin's email address is bc****@****ail.com
What is Chris Benjamin's direct phone number?
Chris Benjamin's direct phone number is +180254*****
What schools did Chris Benjamin attend?
Chris Benjamin attended Johnson State College.
What skills is Chris Benjamin known for?
Chris Benjamin has skills like Food And Beverage, Catering, Restaurants, Fine Dining, Banquets, Food, Culinary Skills, Restaurant Management, Menu Development, Customer Service, Hospitality, Hospitality Management.
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