Chris Benoit Email & Phone Number

Hartford, Ct, Us

Westlake, Texas, Us

Westlake, Texas, Us

Product owner of Sales Cloud, Service Cloud, and FinancialForce Salesforce org with 250+ internal users and 5000+ Community Experience users. Acted as Business Analyst, Solution Architect, Administrator, and Trainer for Salesforce and integrated applications. Managed Salesforce team and directed efforts to automate business processes across all departments using custom Salesforce apps.Key Projects:Led project to convert users from Salesforce Classic to Lightning ExperienceAutomated Quote to Cash process for launch of new SaaS product using extensive automation developed with Salesforce Flow. Components include quote configuration wizard, contract creation/updates, automated renewal billing, and a streamlined collections process using FinancialForce, Asperato, and Conga Composer.Designed and built automated apps using Flow for expense reporting, employee time clock, customer training registration, and order fulfillment.Implemented NPS Surveys program using Getfeedback.com integrated with Salesforce.Designed and built customer and partner communities.Responsible for all operational and financial reporting as part of the diligence process for the sale of the company.Responsible for the administration, maintenance, and customization of the following applications:Salesforce.comFinancialForce AccountingConga - Composer, Conductor, BatchAsperatoAppinium LMSTaskrayGeopointeGetfeedback

Westlake, Texas, Us

Northeast Territory Manager selling the E2 Shop System to small and mid-sized make to order manufacturers. Responsible for the full sales process including lead generation and qualification, product demonstration, quotation, negotiation, and closing.Strengths:Job Shop/MTO Manufacturing Industry KnowledgeERP Knowledge Consultative SalesTechnical Background (Microsoft Products, QuickBooks, Networking)

Responsible for computer hardware and software upgrade.Worked in all aspects of family business from production to accounting to understand new system requirements.Installed Server and PC's and configured MS Windows NT domain.Selected and implemented VisualShop heat treat shop management software.Developed custom MS Access databases for inspection tracking.Assisted in ISO 9000 implementation and developed MS Access database for associated record keeping.Implemented QuickBooks.Oversaw implementation, trained all employees, developed training materials.