Chris Bernier Email and Phone Number

Aftermarket Sales Representative - 2013 to PresentAs an aftermarket sales representative, my core responsibilities are new and existing customer sales support, project management to include budgeting and estimating services as well as product representation for manufactures like Allegion and Dormakaba who are channel partners of Twin City Hardware. I also represent Twin City Hardware's many services that we offer our customers, both in the aftermarket and new construction cycles. Manager, Factory Key Center / Integrated Security Consultant - 2005 through 2012As manager of the Factory Key Center at Twin City Hardware, I manage programs designed to drive sales of end user specific, high security key systems from manufactures like Schlage, Best and Medeco. I also manage our Factory Key Center production area, nearly $500,000 in inventory and a staff of production specialists. Additionally, I am an Integrated Security Consultant with the ability to integrate all aspects of doors, frames and hardware with access control and CCTV systems.National Facilities Coordinator - 2003 through 2005As a National Facilities Coordinator, my core responsibilities are taking in-bound, national account customer requests for trouble shooting and/or repair coordination of malfunctioning or inoperable door hardware to include doors and frames. Sub-contractor coordination and dispatch with purchase order management. Shipping of new parts and customer satisfaction follow up, to ensure all issues were resolved to our customers satisfaction. Member of the after hours on-call team from 2003 to 2013.

1999 - 2003 / Corporate Loss Prevention Retail Analyst: Direct liaison between Loss Prevention Supervisors at all retail locations and corporate Loss Prevention management. Coordination of repairs for CCTV and EAS systems at the retail and corporate level. Negotiation with vendors for purchasing and implementation of CCTV, EAS and Loss Prevention equipment for new, remodeled and/or expanding retail locations. Travel to retail locations abroad to review operations and make changes to current SOP (Standard Operation Platform). Yearly budgeting and departmental accounting with Oracle interface.Position consolidated by Best Buy in 2003.1998 - 1999 / Corporate Loss Prevention Officer: Responsible for the administration of a corporate security and safety program. Access control, CCTV systems management and employee interaction.1995 - 1997 / Loss Prevention Supervisor: Responsible for inventory control with store management and implementation of specific Loss Prevention strategies for a retail location. Hiring and maintaining a staff of PSC's.1994 - 1995 / Store Product Security Controller (PSC): Responsible for security operations, safety program implementation and customer/employee interactions at a retail location.

After hours patrol of customer buildings and grounds throughout the Twin City metropolitan area. Promoted to sift Sgt., June1994.