Whilst working at South Essex College I have successfully achieved promotion from an ICT Network Technician after being offered the ICT Technical Coordinator role in 2009. I worked at the college whilst partaking in a part-time degree and working part-time at the garden centre.- Extensive knowledge in Microsoft Server 2000, 2003 and 2008;- Extensive knowledge in Microsoft Windows XP, Vista, 7, 8 and Linux Operating Systems;- Active Directory, including group/user/computer policies, exchange 2003, 2007 and 2013, SAN, logon scripting, DNS, DHCP, firewall installation and maintenance;- File sharing/FTP;- IP Addressing;- Remote desktop management;- LAN/WAN/Wireless infrastructures, design and implementation;- Extensive knowledge in wireless technologies (Wi-Fi) with regards to design and implementation using access controllers and access points;- Installation and maintenance Cisco routers and switches;- VLAN’s, trunking, ACL’s and encapsulation;- Virtualisation using VMware workstation/server and Microsoft Virtual PC;- Microsoft office 2003-2013 suites, including Word, Excel, PowerPoint, Visio, Project and Outlook;- Familiarised with aspects of cloud-based computing and its components;- Health and safety for the environment and its users.- Some SQL concepts

I started working at Gardenware directly after finishing school as a shop assistant. After earning promotion in 2004 looking after a small team of youngsters and training them, including a special needs staff member whilst reporting to executive personnel of the company, improving morale in the team and increased performances. Day-to-day jobs included;- Management of a small team- Customer service- Till work- Stock control- Maintenance work of the yard- Delivery managementIn October 2007 I went from partial full-time work to part-time supervisor for weekends due to accepting a full-time contract at then South East Essex College.