Our organization advocates for quality healthcare within the Department of Veterans Affairs in the state of Missouri and Southern Illinois. We provide programs and services that promote active lifestyles, expand opportunities, provide community integration and enhance the lives of honorably discharged veterans with spinal cord injury or disease.

Provided employment development services to clients with a wide range of disability types.Interacted with Vocational Rehabilitation Counselors in the St. Louis offices to provide services to their clients.Ensured that funding source requirements are being met and documented.Prepared reimbursement and billing documentation for Vocational Rehabilitation offices and PLB.Advocated and provided disability education and outreach to employers and community organizations.Ensured that employers were aware of ADA compliance issues and provided instruction and resources available through several organizations i.e., MOAHEAD and ParaquadSuggested accommodations and strategies to ensure that clients and employers met each other’s needs.Performed client assessments; provided recommendations and documentation to promote successful outcomes.Interpreted State Eligibility Verifications, Individualized Plans for Employment and Person Centered Plans. Assisted in assessing complimentary services to return to employment.Facilitated client’s achievement of Work Plan Goals in a timely manner.Provided leadership and direction to the Employment Services Department across five separate programs.

Contracted with cable companies to resolve customer delinquent payments and retain business.Pursued new business prospects, developed business plans and responsible for branch expansion from start to finish throughout the Northeastern United States.Oversaw all branch activity including financials, account management, customer relations, and generation of new sales.Provided all recruitment, hiring, on-boarding, and training for new employees.Managed field crews to maintain retention goals set by clients.Introduced strategies to strengthen customer loyalty while increasing revenue and boosting productivity.Successfully operated a multi-state territory.

Built company from ground floor through high-energy cold calling, persistent follow-up, and relationship building.Specialized in remodeling, additions, and upgrades to homes throughout the St. Louis market.Utilized creative marketing and sales techniques to grow business.Managed all financials, marketing, sales, recruitment, and employee training.Prepared and delivered all proposals, authorized design changes, communicated with subcontractors, led negotiations, and oversaw projects until completion.Expanded core business from remodeling and additions to include a separate specialty of basement finishing.Built a loyal customer base through exceptional customer service, high quality work, and professionalism.

Designed, installed and operated tactical communications networks.