Installation Manager
Current• Managed daily operations of the installation department.o At time of hire, the office had 3.2 million dollars in jobs waiting to be installed. After six months of working with team members, waiting to install dropped to $36,000 with frequent next-day installations.• Provided leadership for office operations.o Optimize scheduling efficiency through a systematic approach of streamlining personnel and resources, moving jobs up filling vacancies, while boosting cash turn. o Built job packs from sale orders containing all relevant information.o Mapping was used to determine the most efficient routes.o Assured each installer was supplied with all material required for each install.• Managed Warehouse responsible for shipping and receiving while being recognized for outstanding achievement for warehouse cleanliness and organization.• Demonstrated strong problem-solving skills by advising installers of how to work through difficult challenges while on site.• Maximized time management by setting clear obtainable goals for installers, prioritizing jobs by importance and location, while also breaking their day into manageable segments.• Improved proficiency among installers by conducting daily developmental and training meetings during material pick up.• I specialize in conflict management and service resolution by traveling to meet with customers, listening to their concerns, and advising solutions.
