A skilled IT Professional with extensive experience of investigating and supporting both hardware and software problems, including servers, networking, and workstations. Also, knowledge of operating systems, especially Windows, Exchange and Citrix. Managing projects with the ability to work under own initiative or as part of a team, across many sites, supporting both internal and external customers. Aptitude for ‘getting the job done’ and giving ‘good customer service’. Experience to date has been gained through permanent and contract positions with companies in multiple sectors.