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Specialties: Develop and Maintain application standardsHospitality Management Operational and Information Technology
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Senior Director It - Business Liaison Corporate And InternationalDelaware North Jan 2017 - Jul 2020Buffalo/Niagara, New York AreaDefine business strategy and identify technologies that will improve and enhance the organization's business goals.Responsible for the strategic implementation of new technology solutions that improve business efficiency while meeting corporate business goals.Point of contact between the organization's IT and global business teamsImprove communication and collaboration between the IT department and its business divisions while also ensuring all departments are aligned to meet overall business goals.Mentor innovation through clarification of opportunities, collaborative gathering and prioritization of ideas, development of solutions and agile implementation of results.Technology major contract/vendor management including Microsoft, AT&T, CDW, Cisco.Develop annual technology budget based on research of global business predictions, department project requests, emerging technologies, contractual obligations, hardware lifecycle, and staffing expectations. Obtain executive approval based on prioritized budget justifications and options for presentation. -
Director I.T. Production ServicesDelaware North Mar 2015 - Jan 2017Buffalo, New YorkResponsible for all facets of IT services, processes, systems and technology deployed in support of Delaware North Companies 7x 24 global business operations. Included in scope are support of networks, servers, corporate applications, customer facing/revenue generating applications, data center operations as well as desktop and helpdesk services used to support DNC business activities.
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Sr. Manager It Production ServicesDelaware North Nov 2013 - Mar 2015Buffalo/Niagara, New York AreaResponsible for all facets of IT services, processes, systems and technology deployed in support of Delaware North Companies 7x 24 business operations. Included in scope are support of networks, servers, corporate support applications, customer facing/revenue generating applications, data center operations as well as desktop and helpdesk services used to support DNC business activities.
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Manager Of ApplicationsDelaware North Companies Apr 2012 - Nov 2013Buffalo/Niagara, New York Area
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Lead Information AnalystDelaware North Companies Oct 2009 - Apr 2012*Build, develop and supervise a team of dedicated engineers with a focus on Guest Service and process improvement.*Use traditional and agile project management methodologies to complete many projects simultaneously while providing maximum value to the business. *Make a positive impact by strengthening the relationships between the team and our vendors, through communication, oversight, attention to detail and enforcing accountability.*Participate in planning, design and successful implementation of the development and test systems for our governance project. Also contribute to creating and reviewing supporting policies.*Active member of both Information Technologies and Corporate PCI Compliance teams.*Participating in Hotel Technology Next Generation (HTNG) currently on Point-Of-Sale Workgroup.
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Senior Information AnalystDelaware North Companies Apr 2005 - Oct 2009- Project management: Manage multiple projects across several areas of business. Responsible for coordination of day-to-day functions of projects, oversight of budget, change requests, meetings, communications and project documentation. Assist junior associates in preparation and execution of all phases of projects. - Vendor Management: Work with and/or manage vendors of technical support, installation, maintenance, and diagnostic issues. Attend industry conferences with purpose of identifying new technologies, trends, and vendors.- Second level support for help calls related to Field, Internet, and Corporate Systems. Documentation of business process and technical systems with related procedures.- Identify, analyze, design, test and implement technology solutions to meet business requirements.- Project Manager for IT portion of DNC corporate PCI compliance efforts. Member of the Core Team for DNC wide PCI compliance.- Member of the DNC GreenPath Committee. Providing direction for environmental issues and concerns for the Corporation. Documentation of environmental efforts to maintain ISO 14001 certification.
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ChairHost Users Group Inc. Dec 2005 - Nov 2006- Not-for-Profit organization- Assist members in maximizing the utilization of business systems developed and/or provided by Springer-Miller Systems, Inc. - Provide a united forum through which users can share knowledge, create solutions and influence product direction.- Organize annual conference of 500 attendees. Negotiate contracts with host properties. Recruit and solicit sponsorships from vendors.- Other positions held: Secretary (2004), Vice-Chair (2005), and Chair (2006).
Chris Boyd Skills
Chris Boyd Education Details
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Certified Hospitality Technology Professional -
E.O Smith High School
Frequently Asked Questions about Chris Boyd
What is Chris Boyd's role at the current company?
Chris Boyd's current role is Senior information technology professional looking for opportunity to help grow and modernize with a dynamic company..
What is Chris Boyd's email address?
Chris Boyd's email address is cb****@****inc.com
What is Chris Boyd's direct phone number?
Chris Boyd's direct phone number is +171685*****
What schools did Chris Boyd attend?
Chris Boyd attended Ahlei - American Hotel & Lodging Educational Institute, E.o Smith High School.
What are some of Chris Boyd's interests?
Chris Boyd has interest in New Technology, Htng, Property Management Systems, Pci, Host Users Group, Hospitality Management, Point Of Sale Systems.
What skills is Chris Boyd known for?
Chris Boyd has skills like Hospitality Management, Pos, Customer Service, Troubleshooting, Budgeting, Hotels, Microsoft Office, Change Management, Business Analysis, Micros, Documentation, Vendor Management.
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Chris Boyd
Voorhees, Nj -
Chris Boyd
Innovator Empowering Msp Partners | Scaling Success With Microsoft 365 Lighthouse 🚀Seattle, Wa7microsoft.com, microsoft.com, microsoft.com, gmail.com, hotmail.com, libertymutual.com, libertymutualgroup.com -
Chris Boyd
Mesa, Az -
Chris Boyd
San Francisco, Ca7gmail.com, gmail.com, comcast.net, boyd.name, akingump.com, ibc.ca, wsgr.com3 +165035XXXXX
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