Chris Brackley Email and Phone Number

GP Surgeries have a contractual requirement to have a Patient Participation Group. The group should be made up of patients, senior managers, and GP's/clinicians. Their aim is to create positive change and improvement in patient care by advising the practice of the patient perspective and expectations. Critically it must be Patient, not Practice driven, so as not to become anything more than a 'talking shop'. The Spa Surgery group is in the organisational 'forming' stage and with the appointment of other officers in the near future will enable further development to take place. Quantifiable improvements will take time. A 3 year period to prove value is achievable. https://www.thespasurgery.co.uk/about-us/have-your-say/patient-participation-group/

The charity provides emotional, physical and financial well-being support to construction industry workers and their families. We receive no public funding and rely on the generosity of those within in the industry to help us continue our vital work. https://www.lighthouseclub.org/what-we-do/ (I became a member in 1978. At that time we were also members of the Eccentric Club...)

PLACE stands for Patient Led Assessment of the Care Environment. Local PLACE assessments are conducted by Patient volunteers who visit Hospital Wards, Facilities and Departments, to assess the standard, quality and 'user (Patient) friendly' nature of the facility including the condition of the infrastructure. There is also an annual NHS/CQC requirement for an in- depth assessment which contributes to the National NHS Trust quality process.

The PVG - Patient Voice Group - represented patients who were treated and were involved with Harrogate and District NHS Foundation Trust, (HDFT) across all disciplines, including in-patients, out-patients, staff and users of all the facilities and services provided by the Trust. It was dissolved in 2019.I hope to help recreate a 'Patient Voice Group' type organisation with the Trust. The need for the patient voice to be heard has never been greater - particularly considering recent disputes and on-going structural, waiting lists, funding, management challenges and more. Three exploratory meetings have taken place. However, there is a new central initiative - creating PSP's - Patient Safety Partners. (Every Trust will have to appoint PSP's). As a result this initiative has been put on hold. The Patient Safety Partners focus will be on safety - their remit being wholly different from a Patient Voice Group. The Trust intends to launch the PSP initiative before potentially expanding patient representation with a wider remit. Please feel free to contact me if you have an interest in improving patient care - their voice - via a representative independent volunteer organisation.

Focusing on Voluntary & Community Sector (3rd.Sector) activity at Board level. Director & Trustee Citizens Advice Bureau 2008-2011. Member Patient Voice Group at Harrogate & District NHS Trust 2011-2018. Member North Yorkshire Health & Wellbeing Board 2019-2021. Member and Chair Spa Surgery Patient Participation Group 2021 to date.Board Member, Chair, Interim CEO, Volunteer 2017-2021 at Healthwatch North Yorkshire. Volunteer and Member, the Lighthouse Club - 'Lighthouse Construction Industry Charity'. January 2022 to present..

Specialist in Business Development & Growth, Sales, Marketing & Management Skills Training & Development, Business & 3rd Sector Restructuring, Interim Management and Assignments, Account Director and Senior Account Manager training and development. Coaching and Mentoring specialist and provider of the P&PSD Programme - 'Personal and Professional Skills Development' - to SME's, Start-up, Private Ltd, CIC, LLP and PLC companies, Business Owners and the Voluntary & Community Sector.

Healthwatch North Yorkshire are the independent champion for people who use health and social care services across North Yorkshire. They make sure that those running services, put people at the heart of care. Their sole purpose is to understand the needs, experiences and concerns of people who use health and social care services and to speak out on their behalf. They focus on ensuring that people’s worries and concerns about current services are addressed. They work to get services right for the future.

Interim position whilst also Chair - restructured the organisation - re-staffing, identifying and re-setting the strategy, tactics, priorities, objectives, policies, and principles, and increasing funding, recruiting a new CEO and relocating.

The local Harrogate and North Yorkshire social networking site. We grew the business locally with the ambition of launching nationally. However, the owners had full-time City careers and decided to close it as they were unable to commit the requisite time to scale the business.

Responsible for Marketing - including Fundraising, Media relations, Promotions, Social & On-Line media.

Responsible for: Management of GB Southern & Northern Regional Teams | 7 direct Southern Team reports + Business Development Manager & PortLand Cement Ltd Import company Commercial Manager | New Product & Cross Functional Team Leader | Business Improvement Team member | Regional Supply Team member | Project Leader & Manager | Lafarge Integration & Implementation Structural Re-organisation | Founding Member - NASWA (National Structural Waterproofing Assoc.) Secretary 7+1 Group.A total of 38 years with the business.

Exclusive Bed & Breakfast business in a 17th and 19th Century Georgian fronted house. En-suite accommodation, Private Drawing Room, overlooking the Church in the unique 'Plague Village' of Eyam in the Peak District. (Winner of the East Midlands Tourist Board 'Gold Award'.)

Responsible for National Merchant Accounts, National Account Teams, Regional Sales Teams, Key Accounts + Cross and Multi-Functional Team Leader, and New Product Development and Launch Co-ordinator. Member & Secretary: 7+1 Group. & Elite CMG (Construction Materials Group) - a Major Manufacturers and Suppliers Senior Managers and Directors Business Networking Group) Members have included: Blue Circle Cement (Lafarge), Marshals, Catnic, H&H Celcon, Feb (BASF), Monarflex Anderson (Icopal) , Catnic, Baggeridge Brick, Brett Martin, Britannia Fencing (Grange) ,Hanson, Castle Cement, Lafarge Plasterboard, Stonemarket,

Responsible for field sales teams, management of Major Independent businesses and all National Accounts regionally + National Account Manager for 3 National Accounts. Member: Boston Consulting Group - Blue Circle Industries restructure team.

Various Technical and Sales roles.

A 3 year sales, marketing, product, technical, business and management skills, practical, production and shadowing programme, with project, research and external training and exposure to Board and Senior Managers in preparation for an initial sales appointment/career. CMC Ltd was the sales and marketing organisation of The Associated Portland Cement Manufacturers Ltd a Footsie 100 company. The corporate structure and understanding of sales and marketing was well ahead of its time. APCM morphed into Blue Circle Industries Ltd then into a PLC. It was taken-over/merged with Lafarge which became Lafarge Holcim and is now Holcim - the largest multi-national construction materials supply company in its sector.