Driven individual with a desire to progress both within myself and my career. I joined Openreach as an apprentice in 2008 and completed BTEC with distinctions in all modules. Throughout my career so far I have advanced my skill set including complex REIN faulting to enable a great level of customer service. I cover coaching, co-ord and managerial levels on a regular basis with positive feedback from all involved. Appointed as Patch Lead responsible for the safety and development of a skilled workforce of telecommunications engineers. Providing a supportive yet constructive coaching environment to enable a team to meet KPI's and perform well in all areas.Moved into Fibre to the Premise work as a Clerk of Works within the MDU project. Overseeing fibre build within sometimes complex Multi Dwelling Units both commercial and residential. Regularly completing quality checks for both contractors and direct labour of the external and internal build. Skilled to survey, build & commission projects. Regularly working within the FTTP network to provide fibre services for build teams.
Listed skills include Customer Service, Telecommunications, Copper Cabling, Broadband, and 1 others.