Chris Bravos Email & Phone Number

Chanhassen, Minnesota, United States

Chanhassen, Minnesota, United States

Results-driven Account Manager with a track record of maintaining and nurturing relationships with 1500+ accounts, generating $3.5M in annual revenue across diverse verticals. Skilled in seamless product implementation and ensuring ongoing customer satisfaction. Implemented innovative software solutions, streamlining onboarding and enabling self-service, reducing touchpoints during rollouts. Developed data-driven retention strategies, including tailored re-onboarding and dynamic content, anticipating evolving customer needs. Utilized customer data analysis to proactively identify at-risk accounts, driving retention from 19 to 39 months through process restructuring and engaging content enhancements. Collaborated closely with development teams and clients to create customized scheduling templates, optimizing operational efficiency. Committed to delivering exceptional results and fostering long-term business partnerships.

Greater Minneapolis-St. Paul Area

Results-oriented Account Manager with a proven track record of managing 60+ accounts and driving annual revenue of nearly 1.2m, with an 80% contract renewal over 3 years. Trusted as the primary contact for new clients, providing exceptional support in user experience, onboarding, technology planning, equipment orders, IT budgeting, and licensing. Successfully developed and implemented a streamlined PC order process, optimizing customer ordering, technical setup, and reducing delivery time to end-users. Demonstrated expertise in managing the transition of Microsoft licensing to Cloud Solution Portal through primary distribution, resulting in strengthened client relationships, improved communication, and streamlined contract renewals. Effective in coordinating with subcontractors for additional services, repairs, and scheduling, ensuring seamless service delivery. Committed to delivering exceptional client experiences and driving business growth through strategic account management.

Shoreview, Mn

Driven Account Manager with a focus on fire protection solutions, successfully partnering with clients to understand their requirements and recommend tailored solutions that drive revenue and profit growth. Served as a key contact for contract renewals, maintenance pricing, and repair work, ensuring ongoing client satisfaction. Skilled in managing complex RFPs and extended contracts encompassing multiple locations and services, resulting in increased revenue and profit. Implemented consistent follow-up and tracking methods, resulting in a 30% increase in maintenance contracts generated from new installations. Proactively visited locations and collaborated with technicians to optimize service alignment, leading to a 20% revenue increase in the demand service department. A customer-centric professional dedicated to providing exceptional solutions and fostering long-term client partnerships.