Technically-savvy and impact-driven to help my team succeed. Problem solver and process-oriented manager of multimillion-dollar IT Business Solutions and Deployment operations. Offering a career rich in mentoring who truly believes to be successful you must elevate your team to be successful. History of strengthening compliance; improving processes; and elevating output, quality, customer satisfaction and employee morale, engagement and retention to all-time bests. Skilled in multi-functional team collaboration with all operating departments and always maintain an upbeat work environment. Respected leader and strong proponent of identifying staff's unique talents and motivating project teams to realize their optimum potential. Ensure seamless operations, access complex situations and making improvements to jump start productivity.