Administer, maintain, and consult on Atlassian instances.Administer, maintain, and consult on Azure and Entra lD.Product Analysis, Security Software and Appliances.

Led Atlassian On-prem to cloud migration projects and discovered opportunities for optimization.• Managed over 120 project consolidations and updated Jira Project workflows for enhanced collaboration. • Provided Atlassian On-prem back-end support, ensuring continuous uptime and responding to critical incidents.Administered 6 slack workspaces enduring optimal configuration for team collaboration. Co-Led the consolidation of duplicate accounts and SSO enforcement removing 200 duplicate accounts from the instance.

Supported Retriever Scheduler Service, Barking App Service, and Remedy Service. • Managed Okta administration for application integrations and user access. • Provided Atlassian On-prem back-end support and assisted in cloud migrations. • Managed DocuSign access control and troubleshooting of user accounts. • Assisted with Management of Unity Licensing. • Administered Aristocrat’s Github instance. • Led GitProtect deployment to ensure backup of codebases and documentation stored in Aristocrat’s Github Instance. • Administered Slack for internal communications, including support and troubleshooting as well as elimination of rogue workspaces.

Sole administrator for Jenkins Continuous Integration Platform for production code deployments for all sites under the Department of Financial Services.Enhanced and Maintained monitoring and alerting within SolarWinds Orion.Led deployment of specific sight alerting for SolarWinds Orion.Oversaw and led server infrastructure upgrades and automations, achieving improved system efficiency and reliability.Intermediate Experience with Splunk Queries and Splunk Administration.Maintained a library of DNS entries for all Financial Services websites.Maintained a library of rules for F5 for Financial Services websites.Maintained and Administered Multiple IIS and Apache Servers.Primary COTS Application Administrator for my team.

• Provided comprehensive technical support, resolving issues efficiently.• Managed AirWatch for mobile device and application management.• Administered servers and workstations using LanDesk provisioning.• Oversaw printer reconfiguration projects to meet security standards.

• Delivered comprehensive multi-tier technical support, ensuring efficient resolution of issues. • Administered AirWatch for effective mobile device and application management. • Maintained Mobile IOS and Android devices on Intune. • Administered servers and workstations via LanDesk provisioning. • Orchestrated and executed recycling and reconfiguration processes, enhancing organizational sustainability and compliance. • Oversaw large-scale, multi-brand printer reconfiguration projects to meet stringent security standards. • Facilitated effective communications with vendors to align service delivery with organizational goals.