Chris Brownell Email and Phone Number
Chris Brownell work email
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Chris Brownell personal email
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I currently work at the Department of Licensing (DOL) as a supervisor in the Customer Relations Division. In addition, I develop and provide training materials for my entire division, most recently Diversity, Equity, and Inclusion (DEI) training.When DOL replaced several legacy license systems with the consolidated DRIVES system, I led the change within my team as a change champion. Following a well-defined approach and coaching the staff led to a successful deployment. I continue to sustain the change by communicating often and managing resistance as it comes up. This experience greatly expanded my familiarity and interest in OCM and I have since become Prosci® certified. I have been focused on and passionate about positive customer experiences for much of my career. For the last six years, working for a state agency, I have gained a solid understanding of how a state agency and legislature work together. I have been able to lead my team, leveraging a variety of tools, through changes in law and policy to roll-out of new software. In this environment:• I provided exceptional Tier 1 support to WA residents directly; • I was promoted to provide advanced Tier 2 support and to coach others;• I am responsible for developing and providing training. This has included training for business process change, software tool change; law/policy/rules change; as well as professional growth topics; and• I was promoted again two years ago to supervise and support a team that has ranged from 12 to 17 members.I am eager to support a diverse group of people through the change process and reach better outcomes. I would appreciate an opportunity to speak with you or someone within your organization to see where my skillset would be of the greatest benefit and value.
Washington State Department Of Licensing
View- Employees:
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Professional Licensing Manager 2Washington State Department Of Licensing Feb 2023 - PresentOlympia, Washington, United States -
Dol Customer Service Supervisor Css4Washington State Department Of Licensing Dec 2015 - PresentOlympia, WashingtonServe the people of WA State and the unit and the team of ten I support. I am accountable to my supervisor to ensure our call center is helping every person who comes to us, gets what they need to live, work drive and thrive. Provide training for Diversity, Equity, and Inclusion in my unit, to meet agency standards.
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Business ManagerAlltrend Properties Llc Mar 2013 - Nov 2015Provide sales leads and general office administration.
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Office AssistantPacific Harbors Council Bsa 2011 - 2013Website maintenance, front office clerk, event planning, camp staffing, and office administration,
Chris Brownell Skills
Chris Brownell Education Details
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General Studies -
United States Air ForceN/A
Frequently Asked Questions about Chris Brownell
What company does Chris Brownell work for?
Chris Brownell works for Washington State Department Of Licensing
What is Chris Brownell's role at the current company?
Chris Brownell's current role is Professional Licensing Manager 2 with Washington State Dept. Of Licensing, Prosci certified looking to move into new role..
What is Chris Brownell's email address?
Chris Brownell's email address is ch****@****hoo.com
What schools did Chris Brownell attend?
Chris Brownell attended South Puget Sound Community College, United States Air Force, South Puget Sound Community College.
What skills is Chris Brownell known for?
Chris Brownell has skills like Property Management, Real Estate Transactions, Real Estate, Sellers, Investment Properties, Residential Homes, Single Family Homes, Short Sales.
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