Digital content writing and translation.

Supervise a team of systems development and application support staff and external vendors in order to plan, estimate and carry out programmes of systems development work to time, budget and quality targets and in accordance with appropriate standards, and to provide support to the marketing department in the areas of Customer Relationship Management, Call Centre, Customer Insights, Marketing Selections and Customer Analytics. This includes the selection, implementation and improvement of technology solutions supporting customer service, customer reward and marketing messaging.

Project lead for digital interface development of self-service kiosks, deployed to Pick n Pay stores in South Africa as part of the PnP smart shopper loyalty programme. (2010/11) Deploy smart shopper to www.pnp.co.za for new customer enrolment and updating of smart shopper customer details. (2011) Project lead for digital interface development of Pick n Pay’s new online shopping website www.pnponline.co.za. (2012) Project lead for developing and implementing PnP's mobile app for smart shopper, deployed to iPhone, Android and available on USSD and the mobi website m.pnp.co.za. (2013) Enable smart shopper customers to link their profile to new PnP loyalty partner, Avios, in order to earn Avios travel awards. (2013)

Project lead for digital interface development of self-service kiosks, deployed to Pick n Pay stores in South Africa as part of the PnP smart shopper loyalty programme. Manage development team of NCR Netkey in Atlanta to develop the interface as per PnP requirements and technically aligned with the loyalty engine supplied by 5One Laser (CLL loyalty engine). Deploy smart shopper to www.pnp.co.za for new customer enrolment and updating of smart shopper customer details.Project lead for digital interface development of Pick n Pay’s new online shopping website www.pnponline.co.za. Manage development teams of Native and Aqua Online in Johannesburg.

Manage projects to develop and maintain websites and mobile sites for Media24 travel and motoring magazines. Manage the development of new travel and booking/payment website http://travel.gomag.co.za.