Chris C.

Chris C. Email and Phone Number

Experienced Cage & Credit Executive | Casino Operations Expert | Enhancing Compliance & Efficiency in Gaming Industry @ FireKeepers Casino Hotel
battle creek, michigan, united states
Chris C.'s Location
Bourbonnais, Illinois, United States, United States
About Chris C.

At PENN Entertainment, my role as Cage & Credit Manager encompasses fostering financial integrity and operational excellence within the casino environment. With a specialty in analytical skills and a GAMS certification, I ensure compliance and mitigate risks effectively. Our team's dedication to excellence has been pivotal in optimizing processes and enhancing customer experiences in the fast-paced hospitality and gaming industry.Previously, I honed my expertise in team building, casino gaming, and outstanding guest service. This experience reinforced my commitment to maintaining the highest standards of financial operations. In collaboration with my team, we've successfully navigated complex regulatory landscapes, contributing significantly to the organization's reputation for reliable and transparent financial practices.

Chris C.'s Current Company Details
FireKeepers Casino Hotel

Firekeepers Casino Hotel

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Experienced Cage & Credit Executive | Casino Operations Expert | Enhancing Compliance & Efficiency in Gaming Industry
battle creek, michigan, united states
Employees:
505
Chris C. Work Experience Details
  • Firekeepers Casino Hotel
    Director Of Cage Operations
    Firekeepers Casino Hotel Jul 2024 - Present
    Battle Creek, Michigan, United States
  • Penn Entertainment, Inc
    Cage & Credit Manager
    Penn Entertainment, Inc Aug 2022 - Aug 2024
    Joliet, Illinois, United States
  • Muckleshoot Casino Resort
    Director Of Cage & Credit
    Muckleshoot Casino Resort Feb 2022 - Apr 2022
    Auburn, Washington, United States
  • Searching For A New Opportunity
    Business Professional
    Searching For A New Opportunity Nov 2021 - Feb 2022
  • Freelance
    Bookkeeper
    Freelance Nov 2013 - Dec 2021
    • Make bank deposits, reconcile bank & credit card statements• Process accounts payable and accounts receivable• Prepare reports and summaries for owners• Prepare & Process Payroll, as required• Maintains and handles all books through the adjusted trial balance• Analyze and correct errors in the General Ledger (QuickBooks)
  • Sycuan Casino
    Operations Controller
    Sycuan Casino Apr 2019 - Nov 2021
    El Cajon, California, United States
    • Manages staff and organize department functions in accordance with casino guidelines.• Responsible and accountable for the operation of Cage activities during all shifts. Ensures that all Cage and Credit, Count, and Drop team members follow approved policies and procedures.• Develop subordinates to read monthly financial statements and prepare comments, as necessary, when variances occur.• Create and manage casino credit program from scratch. Provide guidance for… Show more • Manages staff and organize department functions in accordance with casino guidelines.• Responsible and accountable for the operation of Cage activities during all shifts. Ensures that all Cage and Credit, Count, and Drop team members follow approved policies and procedures.• Develop subordinates to read monthly financial statements and prepare comments, as necessary, when variances occur.• Create and manage casino credit program from scratch. Provide guidance for program.• Develops staff skills to enhance department effectiveness and manage resources to eliminate excess cost or unnecessary expenditures.• Assisted with successful implementation of the Casino Cash Trac system for enhanced accountability and to streamline operations. Show less
  • Jamul Casino
    Director Of Risk & Compliance
    Jamul Casino Sep 2018 - Apr 2019
    Jamul, Ca
    • Ensure compliance with all tribal, federal, and gaming regulations related to the BSA.• Ensure the procedures related to BSA are drafted, amended, and updated as the regulations change.• Maintain superior knowledge of relevant tribal, industry, BSA, and any other gaming regulations that pertain to BSA compliance.• Spearheaded the reinvention of the casino system designed to track cash and ensure the process was fully automated.• Lead on updating the casino's “Risk Assessment”… Show more • Ensure compliance with all tribal, federal, and gaming regulations related to the BSA.• Ensure the procedures related to BSA are drafted, amended, and updated as the regulations change.• Maintain superior knowledge of relevant tribal, industry, BSA, and any other gaming regulations that pertain to BSA compliance.• Spearheaded the reinvention of the casino system designed to track cash and ensure the process was fully automated.• Lead on updating the casino's “Risk Assessment” as required by the BSA.• Property liaison for OSHA and safety events• Performed assessments of safety and guest incidents to ensure adequate payouts, if necessary. Show less
  • Casino Essentials, Llc
    Director Of Programs & Events
    Casino Essentials, Llc Feb 2018 - Sep 2018
    Greater San Diego Area
    • Contributes to the achievement of financial goals by planning and coordinating company initiatives.• Plans, prepares, and coordinates event and program advertising and sales promotion materials with marketing, advertising and sales personnel.• Provides print, web and social media content that is informative and promotes event attendance.• Manages and tracks event and program dates to ensure financial success.• Work collaboratively with sales department to identify sponsorship… Show more • Contributes to the achievement of financial goals by planning and coordinating company initiatives.• Plans, prepares, and coordinates event and program advertising and sales promotion materials with marketing, advertising and sales personnel.• Provides print, web and social media content that is informative and promotes event attendance.• Manages and tracks event and program dates to ensure financial success.• Work collaboratively with sales department to identify sponsorship opportunities and ensure events are designed to meet sponsorship commitments.• Enters and processes sales invoices for both e-learning and conferences. Show less
  • Sycuan Casino
    Director Of Compliance
    Sycuan Casino Sep 2017 - Feb 2018
    El Cajon, Ca
    • Ensure compliance with all tribal, federal, and gaming regulations related to the BSA.• Ensure the procedures related to BSA are drafted, amended, and updated as the regulations change.• Maintain superior knowledge of relevant tribal, industry, BSA, and any other gaming regulations that pertain to BSA compliance.• Assisted department to embrace technology to enhance automation and decrease physical documents.• Spearheaded the reinvention of the casino system designed to track… Show more • Ensure compliance with all tribal, federal, and gaming regulations related to the BSA.• Ensure the procedures related to BSA are drafted, amended, and updated as the regulations change.• Maintain superior knowledge of relevant tribal, industry, BSA, and any other gaming regulations that pertain to BSA compliance.• Assisted department to embrace technology to enhance automation and decrease physical documents.• Spearheaded the reinvention of the casino system designed to track cash and ensure the process was fully automated.• Lead on updating the casino's “Risk Assessment” as required by the BSA. Show less
  • San Manuel Casino
    Casino Credit Manager
    San Manuel Casino May 2017 - Sep 2017
    Highland, Ca
    • Responsible for creating, developing, and successfully launching a Casino Credit program.• Created policies and procedures required to implement casino credit.• Train Cage department (+ 400 employees) about casino credit extensions and how to handle markers in the inventory.• Developed shift manager and supervisory teams to understand the flow of markers through the Cage Operations department.• Hosted “Credit Launch” events with high-end players and executive management… Show more • Responsible for creating, developing, and successfully launching a Casino Credit program.• Created policies and procedures required to implement casino credit.• Train Cage department (+ 400 employees) about casino credit extensions and how to handle markers in the inventory.• Developed shift manager and supervisory teams to understand the flow of markers through the Cage Operations department.• Hosted “Credit Launch” events with high-end players and executive management touting the benefits and convenience of credit.• Mentored casino marketing hosts to understand the benefits of credit and helped their coded guests apply for credit lines. Show less
  • Sycuan Casino
    Cash Operations Manager
    Sycuan Casino Feb 2016 - May 2017
    El Cajon, California, United States
    • Responsible for Cash Operations department of approximately 100 team members.• Update, revise, and suggest policy changes to reflect changing technologies as well as implement time and cost-saving methods.• Train the department to use a more standardized method for cash handling to safeguard Tribal assets.• Develop shift manager and supervisory teams to build camaraderie and develop a cohesive leadership team.• Implement positions to align with industry standards for enhanced… Show more • Responsible for Cash Operations department of approximately 100 team members.• Update, revise, and suggest policy changes to reflect changing technologies as well as implement time and cost-saving methods.• Train the department to use a more standardized method for cash handling to safeguard Tribal assets.• Develop shift manager and supervisory teams to build camaraderie and develop a cohesive leadership team.• Implement positions to align with industry standards for enhanced upward opportunities to reward deserving cashiers.• Re-write nearly all policies to correct inefficient or outdated nomenclature and practices.• Steadfast in acquiring time-saving and error-reducing strategies to help automate transactions to enhance guest service. Show less
  • Wells Media Group, Inc.
    Staff Accountant
    Wells Media Group, Inc. Apr 2014 - Mar 2016
    Greater San Diego Area
    • Assist in generation of Financial Statements and company-wide budgets.• Monitoring cash flow of company and preparing ad-hoc reports to executive team.• Bank reconciliation, credit card reconciliation, AP & AR, and employee expense reports.• Human Resource contact for the company to include payroll, benefits, and time off contact for employees.
  • Barona Resort And Casino
    Director Of Cage Operations
    Barona Resort And Casino Jul 1997 - Apr 2013
    Lakeside, California, United States
    • Directly responsible for the cash and credit department with approximately 150+ employees and $300M+ is cash and cash-equivalents.• Approved check cashing limits and credit lines up to $250,000.Implemented many cost-saving, efficiency-maximizing processes that also reduced unneeded exposure to cash losses.• Strong computer, math, and financial / accounting analysis acumen.• Track record for fiscal prudence in achieving budgetary guidelines.• Developed many reconciling… Show more • Directly responsible for the cash and credit department with approximately 150+ employees and $300M+ is cash and cash-equivalents.• Approved check cashing limits and credit lines up to $250,000.Implemented many cost-saving, efficiency-maximizing processes that also reduced unneeded exposure to cash losses.• Strong computer, math, and financial / accounting analysis acumen.• Track record for fiscal prudence in achieving budgetary guidelines.• Developed many reconciling checklists to ensure assets are safely accounted for.• Created award-winning guest service programs and employee recognition initiatives.• Created departmental budgets and performed monthly analysis of P&L information.• Strength in building teams and working with culturally diverse populations.• Using software, implemented forms, templates, and worksheets that helped eliminate human errors and increased efficiency. Show less
  • National University
    Adjunct Faculty
    National University Mar 2011 - Mar 2013
    Faculty of the School of Business -- Management of Gaming Revenues

Chris C. Skills

Leadership Process Scheduler Direct Marketing Team Building Database Marketing Private Investigations Microsoft Powerpoint Forecasting Food And Beverage Team Leadership Strategic Planning Hospitality Management Casino Management Hotels Casino Loyalty Programs Microsoft Office Budgeting Operations Management Microsoft Word Employee Relations Supervisory Skills Hospitality Microsoft Excel Training Resorts Microsoft Outlook Gambling Casino Gaming Customer Service Bookkeeping Hotel Management Tax Preparation Budgets Management Analytical Skills Accounts Payable Accounts Receivable Payroll Analysis Hiring Hospitality Industry

Chris C. Education Details

Frequently Asked Questions about Chris C.

What company does Chris C. work for?

Chris C. works for Firekeepers Casino Hotel

What is Chris C.'s role at the current company?

Chris C.'s current role is Experienced Cage & Credit Executive | Casino Operations Expert | Enhancing Compliance & Efficiency in Gaming Industry.

What schools did Chris C. attend?

Chris C. attended University Of Phoenix, University Of Phoenix.

What skills is Chris C. known for?

Chris C. has skills like Leadership, Process Scheduler, Direct Marketing, Team Building, Database Marketing, Private Investigations, Microsoft Powerpoint, Forecasting, Food And Beverage, Team Leadership, Strategic Planning, Hospitality Management.

Who are Chris C.'s colleagues?

Chris C.'s colleagues are Vern Ostrander, Casey Konkol, Contina Miller, Nick Clark, Tyler Morgan, Steve Peabody, Kyle Reincke.

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