Chris Carlson
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Chris Carlson Email & Phone Number

Accomplished Executive (COO / SVP) ◆ Digital Products ◆ Operational Excellence ◆ Customer Experience ◆ Clinical Operations ◆ High Performing Teams at Avalon Healthcare Solutions
Location: Greater Minneapolis-St. Paul Area, United States, United States 9 work roles 5 schools
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Current company
Role
Accomplished Executive (COO / SVP) ◆ Digital Products ◆ Operational Excellence ◆ Customer Experience ◆ Clinical Operations ◆ High Performing Teams
Location
Greater Minneapolis-St. Paul Area, United States, United States

Who is Chris Carlson? Overview

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Chris Carlson is listed as Accomplished Executive (COO / SVP) ◆ Digital Products ◆ Operational Excellence ◆ Customer Experience ◆ Clinical Operations ◆ High Performing Teams at Avalon Healthcare Solutions, based in Greater Minneapolis-St. Paul Area, United States, United States. AeroLeads shows a matched LinkedIn profile for Chris Carlson.

Chris Carlson previously worked as Chief Operating Officer at Avalon Healthcare Solutions and Advisory Board Member at St. Jude Children'S Research Hospital - Alsac. Chris Carlson holds Master Of Business Administration (M.B.A.), Finance And Operations from University Of Minnesota - Carlson School Of Management.

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Avalon Healthcare Solutions

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Profile bio

About Chris Carlson

Healthcare executive who delivers greater speed to value by optimizing operations and improving digital and service product development. With experience working in small and narrow environments as well as enterprise-wide and highly matrixed organizations, gets results through collaboration and effective change leadership. Sees around corners, and offers market insights that are instrumental in client strategy and long term growth in the health care industry. Known for innovative problem solving where enabling technology, user experience and operational problems converge. Leverages customer experience capabilities in a product operating model to impact all aspects of the design and execution of a product from conception to delivery. Building on engineering background, breaks down problems to elemental level and envisons a better solution generating value for the business and its customers.

Current workplace

Chris Carlson's current company

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Avalon Healthcare Solutions
Avalon Healthcare Solutions
Accomplished Executive (COO / SVP) ◆ Digital Products ◆ Operational Excellence ◆ Customer Experience ◆ Clinical Operations ◆ High Performing Teams
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9 roles · 31 years

Chris Carlson work experience

A career timeline built from the work history available for this profile.

Svp, Provider Digital Operations (Reported To Coo)

US

Lead a team of >400 Product and Service professionals who design, develop, and deliver products via a Product Operating Model with partners across UHG to >1 Million health care providers in service to >50 Million members translating to >8 Billion transactions per year. Product portfolio comprised of >150 digital, data and automation, service integration.

2022 - 2024 ~2 yrs

Svp, Customer Experience & Complex Health Operations (Reported To Coo)

Minnetonka, MN, US

Operational excellence and innovation focused on unique populations and emerging technology. Accountable for developing strategic operating model plan and product back log for UHC / UHG. Reported to Chief Operating Officer, UnitedHealthcare and Chief Consumer Officer for UHG.

2016 - 2022 ~6 yrs

Vice President Consumer Experience Operations(Reported To Coo)

The Unitedhealth Group

Developed consumer & customer data and experience operations, voice of the customer, service model development, and value story for UnitedHealth Group. Reported to Chief Operating Officer, UnitedHealthcare.

2011 - 2016 ~5 yrs

Vice President, Quality, Business Process Improvement & Workforce Development

US

Led Quality and Training in operations for 3 lines of business and a 30,000-person operation. Accountable for all aspects of workforce performance across 35 locations, and $80 million budget. Reported to SVP, Operations, Shared Services & Strategy.

2006 - 2011 ~5 yrs

Director Of Operations, Clinical And Network Operations

US

  • Implement and oversee operational competencies and capabilities for UHC Clinical Operations. Affordability, utilization management, and patient safety efforts focused on the commercial population.
  • Six Sigma, Lean, Balanced Scorecard and Theory of Constraints methodologies employed
  • Reduced medical cost for commercial fully insured business by >$40M in year one
2003 - 2006 ~3 yrs

Consulting Manager - Supply Chain Practice

Ey

London, GB

  • Operational excellence and supply chain focused. Led global projects in the automotive, fenestration, chemicals, and softward development industries.
  • Lean, Six Sigma, Strategic Planning, Transformation, Business Case Development, and Program Execution Skills.
2001 - 2003 ~2 yrs

Chemical Engineer

Sheldahl Flexible Technologies, A Flex Company & Innovex

Research, Development, and Process Engineering in the design and manufacturing of high volume electronics materials and components for the space, automotive and computer industries. Lead engineering projects and engineering teams globally.

1995 - 2001 ~6 yrs
5 education records

Chris Carlson education

Master Of Business Administration (M.B.A.), Finance And Operations

University Of Minnesota - Carlson School Of Management

Bachelor Of Science (Bs), Genetics And Cell Biology

University Of Minnesota

Education record

Emerging Enterprise Leadership Development Program

Executive Leadership Development

Professional Development

Process Improvement Technical Skills And Ab, Master Black Belt, Lean Manufacturing, Industrial Statistics And Problem Solving

Professional Development
FAQ

Frequently asked questions about Chris Carlson

Quick answers generated from the profile data available on this page.

What company does Chris Carlson work for?

Chris Carlson works for Avalon Healthcare Solutions.

What is Chris Carlson's role at Avalon Healthcare Solutions?

Chris Carlson is listed as Accomplished Executive (COO / SVP) ◆ Digital Products ◆ Operational Excellence ◆ Customer Experience ◆ Clinical Operations ◆ High Performing Teams at Avalon Healthcare Solutions.

Where is Chris Carlson based?

Chris Carlson is based in Greater Minneapolis-St. Paul Area, United States, United States while working with Avalon Healthcare Solutions.

What companies has Chris Carlson worked for?

Chris Carlson has worked for Avalon Healthcare Solutions, St. Jude Children'S Research Hospital - Alsac, Unitedhealth Group, Unitedhealthcare, and The Unitedhealth Group.

How can I contact Chris Carlson?

You can use AeroLeads to view verified contact signals for Chris Carlson at Avalon Healthcare Solutions, including work email, phone, and LinkedIn data when available.

What schools did Chris Carlson attend?

Chris Carlson holds Master Of Business Administration (M.B.A.), Finance And Operations from University Of Minnesota - Carlson School Of Management.

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