I have a hero complex; I love It when I feel I’ve truly helped somebody. As a Registered Optician Professional with 9+ years’ experience, my passion lies in being the best optician I can be.I’ve successfully built my career in an industry that values a foundation of manual skills and a dexterous craft, and my expertise has spanned sales, customer service and optical device repairs. Adept in dispensing corrective lenses, patient screening, order processing, and proficient with current laboratory procedures, practices and provincial regulations, I have continued to grow my technical proficiency and have developed an effective approach to selecting, making and repairing eye wear.As a strategic leader, I have learned to combine my entrepreneurial drive with strong business management skills to increase revenue, enhance team performance, communicate a clear, strategic sales vision and effectively train and develop teams. I try to embody the principles of honesty, humility and compassion as I strive to provide first-rate customer support; articulating customer needs, creating value-added solutions and ultimately cultivating excellent relationships with new prospects and my existing customer base.
Doctors Eye Care
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Lab Manager, Dispensing Optician, Doctors Eye CareDoctors Eye Care Sep 2022 - PresentRed Deer, Alberta, Canada
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Dispensary Manager, Liscenced Dispensing OpticianPonoka Eyecare Jan 2017 - Jul 2023Ponoka, Alberta, CanadaLeading the Ponoka Eyecare Team as Dispensary Manager, I oversee and manage the process of filling ophthalmic eyeglass prescriptions, as well as fit and adapt lenses and frames according to optical prescriptions. My team and I are committed to providing excellent customer service, and our service model is based on integrity, passion and providing value-based customer solutions.In my role of Dispensary Manager, I am responsible for all employee recruitment, training, development and engagement to optimize retention and sustain a high performing team. I also administer Ponoka Eyecare’s merchandising and product presentation efforts, making sure that we adhere to our partner’s brand standards.Our Ponoka Eyecare store sales continue to increase by 6% annually, year-over-year, in a stable and mature market. I strongly believe this is a testament to the leadership strategies I have put in place since starting at Ponoka Eyecare, as well as the team’s growth and unwavering dedication to providing a personalized and authentic customer experience.
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Dispensing OpticianConsumers Optical Oct 2014 - Jan 2017Red Deer, Alberta, CanadaMy role as Dispensing Optician at Consumer’s Optical included overseeing all sales of high-end optical products and ensuring an excellent buying experience for my customers.I performed initial pre-screening tests and examinations, helped my clients select the frames and lenses that best suited their lifestyle and prescription needs, provided dispensing and after-care services and made repairs as needed. I also participated in training, orienting and mentoring new hires and Optician Assistants.I contributed to the team’s overall success by consistently exceeding my assigned sales quotas, consistently selling up to $30k/month and $400k annually in optical products.
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Optical Laboratory Technician, OpticianRed Deer Eyecare Centre Oct 2013 - Dec 2014Red Deer, Alberta, CanadaI accurately processed daily orders and conducted manual check ins, lay ups and edging, blocking and mounting, ensuring high standards of quality control and kept breakage and error rates to an absolute minimum.
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Optical AssistantEyewear Liquidators Apr 2011 - Oct 2013Red Deer, Alberta, CanadaI handled high volume retail optical sales and conducted 1-hour lab services, managed lab inventory and ordered supplies, assisted patients with eyewear selection and processed custom optical product orders.
Chris Calvé. Education Details
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General Studies
Frequently Asked Questions about Chris Calvé.
What company does Chris Calvé. work for?
Chris Calvé. works for Doctors Eye Care
What is Chris Calvé.'s role at the current company?
Chris Calvé.'s current role is Registered Optician | Dispensing Manager | Strategic Leader & Entrepreneur.
What schools did Chris Calvé. attend?
Chris Calvé. attended Nait, Red Deer College.
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