Leading the development of a distributed infrastructure network of building central plants. Teal owns and operates a vast array of boiler and HVAC systems in residential and commercial buildings across America. We provide our customers high availability and no operating cost. By Owning the Unknown of central plant management, Teal helps our clients focus on their mission.• Built out infrastructure and development team, scaling company systems for extreme growth.• Replaced existing physical servers with ESXI environment to ensure production uptime.• Selected and began implementation of new ERP for entire company, optimizing operations.• Spearheaded security enhancements, including company-wide firewall installation and employee phishing training, leading to a 40% reduction in security incidents.• Designed and implemented Azure environment, improving cloud capabilities and scalability.• Managed Development team supporting proprietary control software for 500 boiler and chiller systems nationwide.• Led efforts to improve IoT security, enhancing device interaction protocols.• Designed and implemented disaster recovery protocols, reducing system downtime by 30%.• Led Development team in establishing test and development environments, ensuring higher code quality.• Designed and implemented new MongoDB architecture supporting production and test environments.

• Maintained IT infrastructure across 40 locations in the U.S., ensuring seamless operations.• Successfully migrated 2,000 employees to a cloud-based Exchange system, enhancing communication.• Managed IT team, including developers, network engineers, and help desk staff.• Led development of in-house electronic ticketing system, integrating with payroll, accounting, and reporting systems, significantly lowering the time to bill by 75%• Implemented Power BI, leveraging data from custom ticketing system for business insights.• Trained all field personnel in new electronic ticketing system, improving operational efficiency.• Key member in selecting and implementing asset management software, Manager's Plus.• Maintained Sarbanes-Oxley compliance for IT solutions.• Developed disaster recovery plan for server farms, ensuring business continuity.• Managed 70+ local and cloud-based servers, supporting rapid company growth from start-up to IPO, and beyond, expanding from 1 office with 30 employees to 44 offices with 2,000+ employees.

Established and maintained help desk environment for 200 employees across 2 locations.• Transitioned company to an Exchange managed service environment, enhancing email communication.• Managed setup and implementation of Quorum ERP software.• Installed and managed AVAYA phone systems.• Entire IT buildout and AV System buildout moving company headquarters from field offices to downtown office space. Was able to accomplish with 0 downtime.• Expanded IT environment from 1 physical server to 14 VM’s and ESXI Host supporting new ERP system and corporate offices.• Worked closely with field management, ensuring high-quality reporting.• Implemented GeoSoft software for the Geology department.• Implemented Cisco Telepresence communication server for executive team, managing AV equipment in 4 conference rooms.

Provided help desk and infrastructure support to clients of all sizes. Managed 5employees daily activities across the Houston area. Grew company to 500clients.