Chris Capper Email & Phone Number

Sacramento, CA, US

Dallas, Texas, US

Operational Performance Management Over Multiple Accounts: Ranging from Healthcare Acute, Higher Education, Life Sciences. Service delivery of IM services Hard and Soft Services, Portfolio Growth, Client Management, Employee Retention, Strategic Alliances, Project Management, Procurement, Financial Management, EHS. Currently managing $40 Million Portfolio.

Chicago, Illinois, US

Chicago, Illinois, US

Health Care Account, Management of corporate solutions, commissioning of large campus, employee transition to outsource model, program management. Responsible for core services Mechanical Maintenance and Repair | EVS | Security | Shipping Receiving | Fleet | MAC | Landscaping | Projects. All services critical to the daily operation of a corporate class A.

Dallas, TX, US

Facilities Management, Life Science GMP, Lab Space and Nutrition Production, Managing a Remote Team of FMs and Front-Line Service Employees Across the West Leading FM team through first generation startup of GMP (guaranteed maximum price) account, developing MBRs, vendor on boarding, work order processes, client meetings, KPI and SLA management, site tools.

Dallas, TX, US

• Responsible for Retail Health Care portfolio with almost 2,500 centers nationally, overseeing 14 direct reports and providing support to operations team of over 100 staff. Managing budget performance, work order.
• Led Program and Technological Development restructuring operation organization, partnering to use and develop new integrations for work order management system, and introducing new technologies to provide not only.
• Provide Onboarding and Structure for struggling and developing teams across the country by providing training, career development, and mentoring.
• Manage Natural Disasters and Mechanical Failures proactively and successfully, mitigating losses for the client.
• Design Processes to improve productivity, provide strategic financial guidance, better use available technology, and build trust with the client

Atlanta, Georgia, US

40-acre CCRC retirement community with ALU, MCU, SNF and Independent Living Work Order Management Customer Service Training Safety Management Development Capital Planning Life Safety ManagementDepartment over sight for Maintenance, Campus Patrol, and Grounds. Responsible for the operational management, including: budgeting, regulatory compliance (DHS, CMS.

US

Primary responsibilities included working with county health systems, securing provider contracts, providing access for Medicare/Medi-Cal patients in addition to working with rural healthcare clinics. Responsible for managed care contract analysis, document language review, and the support and development of maintenance contract compliance.

• Led a team of 33 employees in 4 departments: Environmental Services, Laundry, Maintenance, and Transportation, and oversaw the outsourced departments of Grounds, Security and Construction. Was responsible for the.
• Initiated a new customer service program to build employee confidence and increase awareness of diversity and inclusion among my employees. This resulted in better productivity and increased employee satisfaction in.
• Regulatory compliance: developed rounding protocols to comply with CMS and DHS auditory requirements, netting an improved survey outcome from year 1 to year 2.
• Worked with outside agency to procure equipment for disaster preparedness. Worked with the Napa County to procure a $3,500 custom trailer, 40 cots, H195 masks, FIT testing kits, and other supplies.
• Managed OSHPD projects including an entire 5 showers, and therapy tub remodel, and fire panel replacement project. Served on and contributed to the following committees: Safety Committee, Risk Management Committee.

92866 Issy Les Moulineaux Cedex 9, FR

Worked in two hospitals, the first a 190 bed hospital with a CDC lockdown unit and an outpatient facility, imaging facility and wellness facility with a total of 740,000 sf. After the contract ended, worked as a reserve manager at Mount Sinai, Chicago, IL providing support to the new Facility Director. Worked directly with the EOC coordinator to ensure.

Management of four professional buildings ranging in size from 74,000 to131,000 square feet. Responsibilities included working with customers and maintenance personnel to achieve satisfactory outcomes. Additional responsibilities included budget preparation and working with fiscal restraints, tenant retention in a competitive market, recruiting new tenants.

Marketing Director with heavy public relations and Marketing. Primary responsibilities included developing relationships with physicians and the community, developing a referral base, and tracking referrals and modalities to ensure that the target market was on track. Developed marketing materials to advance business growth, branding and community.