Director Of Engagement
Current-Lead efforts to keep clients engaged with platform, informed on new services and solutions, and satisfied with overall experience. -Oversee client support to solve immediate needs while also responding to pain points and feedback to steer R&D pipeline to deliver cutting-edge improvements to product. -Contribute to OaaS team as a thought leader in trading reconciliations, ETL, and serving the needs of larger alternative investment clients as well as commercial trading enterprises like energy companies, food processing conglomerates, farm collectives, etc.