Chris Climer Popm, Ssm Email & Phone Number

San Antonio, Texas, United States

- Guide an agile team of five (5) Software Developers responsible for both features and maintenance of the flagship legacy ERP- Coordinates with persona app and integrated feature Product Owners as ERP SME- Owns the team backlog: Ordering/prioritization, Clarification/Grooming, Communication/Visibility- Conducts Agile Ceremonies: Sprint Planning, Daily Scrum, Sprint Reviews, Sprint Retrospectives- Accepts feature delivery prior to deployment.- Performs triage of all maintenance requests and manages the escalation and patch process from start-to-finish

San Antonio, Texas

- Performs business process evaluation and analysis- Provides training and support for aviation maintenance management software- Creates customer facing online and printed user guides for the utilization of software

Washington D.C. Metro Area

Managed vendor selection and event logistics for various events.

Remote (Based Primarily In San Antonio, Tx)

- Managed implementation of an Aviation Management ERP from contract execution to go-live. - Planned and scheduled hardware acquisition and setup, software installation and setup, data conversion, integration, training, and go-live activities.- Developed written technical manuals for the use of the Pentagon 2000 SQL software; both comprehensive manuals (for the benefit of all customers) and specific, detailed procedures tailored to a specific customer. - Developed marketing and training videos that describe particular functionality of the software.

San Antonio, Texas

- Functioned as the primary point of contact for all technical issues (both front-end application and back-end SQL database) related to the operation of the Pentagon 2000 SQL software within the organization. - Maintained all helpdesk issues submitted by internal users and coordinated resolution with the software developer. - Developed specifications for custom reporting in coordination with database analyst to meet internal and customer requests. MAJOR PROJECTS:- Pentagon 2000 SQL Implementation, C-26 ANG (May 2011-Sep 2011) – Managed the load of relevant data (aircraft configuration, standard scopes/cards, aircraft records, parts master, inventory) and the training of end users for the C-26 ANG Program. This program managed 11 aircraft at up to 7 CONUS and OCONUS locations with more than 60 end users.- Pentagon 2000 SQL Implementation, C-26 NAVAIR (Nov 2010-Apr 2011) – Managed the load of relevant data (aircraft configuration, standard scopes/cards, aircraft records, parts master, inventory) and the training of end users for the C-26 NAVAIR Program. This program managed seven aircraft at three OCONUS locations with 17 end users.- Pentagon 2000 SQL Training and Setup (Aug 2010-Oct 2010) – Participated in extensive training with software representatives and performed wide range of testing in sandbox environments. Gained understanding of the front-end application and the back-end SQL database schema.

San Antonio, Texas Area

Led the acquisition planning and execution for an Aircraft Maintenance Management System to be used for all Contractor Logistics Support programs within the company.

San Antonio, Texas

Managed the organization’s C-26 NAVAIR contract with the US Navy (PMA-207) supporting maintenance on a fleet of seven C-26 (Fairchild SA-227) aircraft. The aircraft fleet was responsible for a variety of missions in three configurations at three OCONUS bases and a multitude of temporary duty locations.MAJOR ACCOMPLISHMENTS:- Maintained exceptional customer relations and satisfaction after previous Program Manager resigned unexpectedly.- Transitioned the contract to a permanent Program Manager after selection process was performed.

San Antonio, Texas Area

- Provided project management, data analysis, and process development and improvement to Lear Siegler Services, Inc (now part of URS Corporation). - Led a team consisting of consultants and employees in the research and analysis of material management data related to the company's C-26 Air National Guard (ANG) and Army National Guard (ARNG) Contractor Logistic Support (CLS) contracts. - Discovered the need for adjustments required to recover over $100K in material write-offs from a previous material inventory. - Analyzed the material transaction history from two separate databases to allow the reclassification of over $160K of material write-offs to billable costs in accordance with the company’s contract with the government.

Remote (Based Primarily In Springfield, Mo)

- Managed the organization’s AVJAMSS (Aviation Joint Administrative Management Support Services) prime contract with the US Army and task orders awarded under that contract. - Coordinated all aspects of proposals for numerous task orders to include technical, cost, and past performance.- Led evaluation of automated systems.- Facilitated the startup and closeout of multiple projects at various locations across the US and in South Korea. - Managed the operations, quality, and safety of several projects concurrently.- Proactively collaborated with all functional areas including contracts, finance, and human resources to ensure that the AVJAMSS program was compliant with both government regulations and corporate policy. - Supervised a team of up to 100 aircraft mechanics, quality control inspectors, logistics support staff, and first level managers.- Managed an essential subcontractor to ensure contractual and financial compliance.MAJOR ACCOMPLISHMENTS:- Successfully coordinated for the hire/transfer of the full complement of personnel required to accomplish a high profile helicopter modification task order worth $200K in seven (7) days.- Effectively increased program revenue by over 25%.

Springfield, Missouri Area

- Oversaw the Army Aviation and Missile Command’s Reset project to restore helicopters deployed to Southwest Asia to pre-deployment conditions in the 14-state Missouri AVCRAD (Aviation Classification Repair Activity Depot) support region. - Identified actual and potential maintenance and logistical failures and initiated preventative or corrective actions in order to prevent future occurrence. - Organized maintenance and logistical status briefings and presented them to a Major General and his staff on a weekly basis. - Managed all human resources functions including recruiting, hiring, benefits, transfers, and termination at four locations across the region for up to 75 employees. - Performed ISO 9001:2000 quality audits at multiple locations to support corporate requirements.MAJOR ACCOMPLISHMENTS:- Developed numerous reporting tools that were implemented across the region.- Facilitated the startup of two Reset locations; Madison, WI, and Grand Prairie, TX.

Springfield, Missouri

- Assisted the Site Manager in the management of up to 80 employees at numerous locations within the 14-state Missouri AVCRAD support region. - Standardized all production control activities required by the company and the customer. - Processed all local financial documents to include payroll, check requests, and travel expense reports. - Performed all local human resources functions to include in-processing, new hire orientation, transfers, benefits, and clearing of terminated employees. - Executed the completion of ISO 9002 and 9001:2000 quality audits at multiple locations. MAJOR ACCOMPLISHMENTS:- Streamlined the local payroll process, reducing the time to complete that task by 75%.- Assisted a Subject Matter Expert to Patton Boggs LLP in the technical writing and creation of presentation materials for responses to several Department of Justice Criminal Investigation Division (DOJ‐CID) inquiries regarding aircraft Modification Work Orders (MWOs) during the time period of April thru December 2003.- Collaborated in the creation of corporate training materials that were deployed within the organization.