• Product & Customer experience • Digital design and development• Experienced in data and reporting management• Clear communicator across organisations and teams• Experienced in digital project methodologies, strategy and technologies• Strategic thinker• Digital marketing/technology experience• Digital Solutions ArchitectI am an experienced multidisciplinary creative with an entrepreneurial heart and over 15 years of web and digital expertise, both agency and client-side. Designing and delivering elegant solutions that optimise, enhance and delight, based on data driven decisions.I have a deep understanding of user and customer journeys, development methodologies and a passion for digital disruption and transformation combined with a strong set of technical skills and the ability to understand data and communicate requirements and ultimately design solutions across a wide variety of subjects across organisations at multiple levels.On the technical side, my key skillset is predominantly on the front-end, Web Development (HTML/CSS/JS), Interaction Design, UX Design, UI Design and Creative and Technical Direction, leading to ideation and designs that optimise conversion and sales.Colliding the worlds of the VISUAL and the TECHNICAL. Most excited about:- Data- Optimisation- Conversions- Not-for-profits and charities- StartupsEvangelise about optimising processes and systems.I am an experienced public speaker and communicator, and have a wealth of experience in a variety of sectors including:• TELECOMMUNICATIONS• TRAVEL• CUSTOMER SERVICE• SALES, E-LEARNING• AGENCYSPEAKER: Aviation Festival, London, 2015SPEAKER: Oracle Customer Experience Expo, London, 2016
Listed skills include User Interface Design, Interaction Design, Graphic Design, Web Development, and 23 others.