Area Rental Manager
Southeastern Massachusetts
Enterprise Mobility is a Family-owned company that operates a global network that covers nearly 100 countries spanning all aspects of the Transportation Industry. I played a critical role in this global organization and earned 6 promotions in my tenure. Primarily focused on providing vision and leadership for a team of 60 employees across 9 branch locations including 9 Managers and their direct reports. An expert in hiring, training, developing, delivering feedback and performance reviews, and P&L analysis with ManagersCoached and Trained my team to drive revenue while slashing costs that produced a net profit of over $5 million in fiscal year 2023, a 10% YOY improvement. Profits now surpass pre-pandemic performance Relentless track record of aggressive outside marketing and growth, an expert at building and leveraging relationships at all levels. Trained employees how to record marketing efforts in CRM which led to 10% YOY growth. Won numerous accounts from Hertz and took over #1 overall market share fiscal year 2023 Produced a record $17 million in gross revenue. Successfully renegotiated preferred provider agreements.Reduced maintenance and ownership costs on a fleet of 1600 vehicles ($40 million in assets) and lowered overall break even through training and adverse risk management Revolutionized sales culture, consistently trained sales teams which increased ancillary product sales by 20% skyrocketing profits $1.4 million dollars in fiscal year 2023 Implemented and instilled new customer service strategies to improve overall customer satisfaction index from 84% to 90% which led to 10% growth in multiple market segments Revamped training curriculum and implemented new procedures for on-boarding, teaching, training, developing, engaging, and motivating a wide variety of teams of all experience levels.Improved overall 12 month employee retention in my District from 68% to 92% by creating an engaging culture with increased training and one on one meetings