Managed an area of around 50 Licensed Betting Offices (LBOs) in the North West of the UK, ensuring smooth operations and adherence to company policies. Key responsibilities included:• People Management: Led recruitment, training, and development of shop teams, managed disciplinary processes, and oversaw rota management.• Compliance: As a holder of a Personal Management Licence (PML), ensured full compliance with UK regulations, conducting regular due diligence checks across all… Show more Managed an area of around 50 Licensed Betting Offices (LBOs) in the North West of the UK, ensuring smooth operations and adherence to company policies. Key responsibilities included:• People Management: Led recruitment, training, and development of shop teams, managed disciplinary processes, and oversaw rota management.• Compliance: As a holder of a Personal Management Licence (PML), ensured full compliance with UK regulations, conducting regular due diligence checks across all areas of risk.• Health & Safety: Managed the health and safety of both staff and stores, including conducting fire risk assessments, investigating accidents, and liaising with local authorities to ensure shops met required standards.• Revenue Growth & Protection: Drove revenue through effective team building, execution of marketing and promotional campaigns, and regular business reviews to maintain profitability across all locations. Show less