Leader of a software consulting service providing financial software consulting, business process improvement, and change management services specializing in Siebel CRM and Oracle Financials.•Bank of America Corp Charlotte, NC Independent Technical Consultant (Siebel CRM, Oracle PL/SQL) - Participated in numerous key CRM projects for Bank of America Global Wealth Investment mid-tier and wealthy portfolios with assets exceeding $10 million. I was a trusted resource leveraging years of CRM and IT implementation knowledge. I built stored procedures and cron jobs to interface with legacy system data. I custom designed the process for combining families and groups to gain insight on relationship holdings of clients. •Payment Systems for Credit Unions, Inc., St Petersburg, FL Technical Independent Technical Consultant (Siebel CRM, Oracle PL/SQL) - Built an interface to automate updates to credit union customers and interface with third party prospect lists•Sun Microsystems, Menlo Park, CaliforniaIndependent Contractor (Oracle) - Global implementation project for Oracle Receivables, Order Entry, and Sun’s Scholar Registration software for the Education line of business. (Oracle Applications 10.7)

•Actel Semiconductors, Sunnyvale, California Senior Manager - Technical advisor for Siebel Sales Enterprise channel partner implementation for a 200 seat mobile worldwide sales force implementation.

•Intuit/Quicken.com, Mountain View, California Project Manager - Responsible for implementation of e.piphany software to analyze customer retention, marketing effectiveness.•buy.com, Aliso Viejo, CaliforniaManager - Developed and executed testing for an IP (Interactive Platform v5.0) retail service call center.•eBay, Mountain View, CaliforniaManager - Developed and executed the testing plan for an Analytic Platform web auctioning/hosting service.•Critical Path Inc., San Francisco, CaliforniaManager - Responsible for scoping requirements for v5.0 help desk support implementation.

•Attachmate, Seattle, Washington Manager – Led the development for a global CRM implementation over $5 million with 200 seats•Excel Communications Dallas, Texas Manager - Led a team of 10 technical consultants for a 500 seat call center.•Nike, Inc., Portland, Oregon Senior Consultant - Conducted integration planning for interfaces between Siebel, i2 and SAP •SGI, Mountain View, California Senior Consultant - Conducted scoping, project planning, application customizations, installations for a billion dollar revenue high tech Corporation.

•CRM Siebel Center of Excellence, San Mateo, California Technical Architect- Responsible for all set up and technical architecture for all Accenture Siebel implementations.•MCI, Atlanta, GeorgiaTechnical Architect - Advised the MCI management on issues affecting the roll out of Data conversion, Territory Assignment criteria, and client database data configuration.•Halliburton Energy, Houston TexasTechnical Architect - Application/database setup, customized configurations and performance testing of the servers•Siemens Energy and Automation, Atlanta, GeorgiaConsultant - Evaluated present development to make recommendations for a CRM solution.•AT&T, San Ramon, CaliforniaTechnical Consultant- Designed and developed AS400 billing system to format printed billing statements.•NETCOM On Line, San Jose, CaliforniaTechnical Consultant- Responsible for all data conversion and development of their internet user interface.

Squadron Leader/Personnel Officer- Led 12 officers and 12 crew overseeing the readiness of 6 aircraft; Pilot-in-command; Army Ranger; Jumpmaster; Cavalry Scout Pilot; Veteran of Desert Storm/Shield.