Chris Collins Email and Phone Number
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A highly accomplished executive leader with 30 years of experience in executing strategies, achieving operational excellence, leading change, improving customer experience, and accomplishing tangible results. Deep expertise in leading large-scale transformation initiatives through data driven decisions, translating complex problems into simple, practical solutions, presenting clear recommendations for a diverse array of solutions to a wide array of stakeholders and delivering unfailing execution and lasting change. Adept at synchronizing people, processes, technology, and data across a wide spectrum of industries, business functions and initiative types. Experienced in managing onsite, virtual, and hybrid teams across various locations and cultures. Successful in building capabilities and implementing operating models that create strong customer and employee experiences as well as improving efficiency and organizational effectiveness.
Northstar Solutions Group Llc
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Founder, Ceo & PresidentNorthstar Solutions Group Llc Oct 2004 - PresentBlue Bell, Pa, UsAs Founder, CEO & President, provides overall strategic leadership and day-to-day tactical and operational direction required to run, grow, and support the company and it's clients. • Founded the company and grew company from a one-person $30,000 operation in year one to its present size of 45+ employees and over $7,000,000 in revenue• Designed & implemented processes, policies and procedures for all business functions including, Organizational Structure, Marketing/Sales, Product/Solution Development, HR/Admin, Finance/Accounting, Legal/Contracting, IT/Communications, Service Delivery and Client Management• As Principal Consultant, provided direct Program/Project Management, Process Development & Org Change Management support resulting in the successful delivery of numerous Fortune 500, Mid-Size Business and Start-up company engagements (see www.northstarsg.som for more info)• Oversaw the successful delivery of over 1000 SOWs for clients ranging from Fortune 30 to Start-up Tech Company across multiple industries (Telecommunications, Media & Entertainment, Healthcare, Hospitality, Brand & Market Research Agencies, Transportation, Cybersecurity, Manufacturing, FinTech, Non-Profit, Federal & State Government) and business functions (Marketing, Customer Service, Digital Center of Excellence, Business Operations, Engineering, PMO, Product Management, IT)• Recognized by Inc. Magazine as one of America’s fastest growing private companies for seven consecutive years (2011, 2012, 2013, 2014, 2015, 2016 & 2017)• Recognized by Philly.com as Top Workplace in Philadelphia for three consecutive years (2015, 2016 & 2017)
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Project ConsultantThe Hartford Nov 2004 - May 2006Hartford, Ct, UsProvided project consulting support to multiple projects as part of a $50,000,000 transformation program for the Hartford’s Japan office.• Acted as the lead project and process consultant for the Call Center Reengineering and Cash Management System Development projects as part of the Back Office Automation program• Acted as the lead project and process consulting support on the Core Administration System Upgrade project as part of the Infrastructure Improvement program.• Facilitated cross-functional project activities in both real and virtual international project environments as part of the Hartford’s overall Global Delivery Model• Assisted in the development of the Office of the CIO PMO and in the creation and implementation of PMO methodology, tools and processes -
Management ConsultantGreencastle Associates Consulting Aug 2002 - Oct 2004Malvern, Pennsylvania, UsProvided decision support, leadership & customized application of project management methods & tools to meet client needs. Led cross-functional client solution teams. Planned & managed program execution in alignment with strategic goals, including project implementation, business process improvement, & organizational change management.• Led virtual business process improvement team to improve E-Care for Comcast National Customer Service resulting in standardization of E-care processes, decrease in cost of E-care operations, increased quality of customer service responses and the establishment of an E-care Balanced Scorecard to align E-care goals with corporate strategy and establish and track supporting E-care metrics.• Assisted Comcast National Customer Service Senior Leadership in establishing and facilitating a forum to coordinate and integrate critical initiatives to realize synergies and ensure alignment with National Customer Service strategic goals.• Facilitated program initiation, scoping and design activities for Mercy Hospital of Philadelphia’s Signature Service Woman’s Health Program.• Assisted the development of Project Management Framework, Methods and Templates based on Project Management Institute’s (PMI) PMBOK and PMM/CMM models for Christiana Care Health System IS Department.• Assisted the development & delivery of project management training for Children’s Hospital of Philadelphia and Exelon Fleet Services.• Developed Project Management Office implementation plans, including charter, service descriptions and staffing plans for Christiana Care Health System IS department and Exelon Fleet Services• Assisted leading business process improvement program to improve the supply planning processes (long- range planning, supply work management, and emergency release) for Exelon Supply Services West.• Led business process improvement project to improve Exelon Fleet Services’ supply processes resulting in savings of $1,500,000 over three years -
InstructorPenn State Berks Continuing Education Department 2004 - 2004Reading, Pa, UsDeveloped and instructed Strategic Planning for Project Management Course as part of the Project Management Certificate Program. -
Certified Financial ManagerMerrill Lynch May 2001 - Jul 2002New York, Ny, UsProvided comprehensive financial solutions to high-net-worth individuals and small- to mid-sized businesses. Earned NASD Series 7, Series 66, Life & Health Insurance licenses and Merrill Lynch’s Certified Financial Manager designation -
CaptainUs Army Jun 1991 - Apr 2001Arlington, Virginia, Us• Observer/Controller (Leadership Consultant), Fort Polk, LA, (1999-2001): Led a five-man team that provided leadership consulting to organizations of 30-130 members. Analyzed operations in context of current doctrine & proven best practices and provided best practice feedback through informal coaching, teaching and mentoring.• Company Commander (General Manager), Vicenza, Italy, (1998-1999): Led a 131-member company.Responsible for all operations, training, administration, logistics, and performance. Responsible for over $2,000,000 of company facilities and equipment.• Battalion Training Officer (Training Manager), Vicenza, Italy, (1997-1998): Managed training program for a 850-member organization. Coordinated all training activities throughout Italy, Germany & other European nations for six subordinate units.• Brigade Adjutant (Human Resource Director), Vicenza, Italy, (1996-1997): Managed all personnel & administrative functions for an 1800-member organization. Served as multi-national personnel officer for NATO sponsored exercises.• Division Training Officer (Training Manager), Vicenza, Italy (1995-1996): Led training management & evaluation programs of a 4000-member organization. Coordinated all activities in the Joint Task Force Operations Center during tactical operations/exercises.• Battalion Support Platoon Leader (Supply Chain Manager), Fort Campbell, KY (1994-1995): Led a 24- member logistics unit providing logistical planning and supply distribution support to a 650-member unit.• Executive Officer (Executive Director), Fort Campbell, KY (1993-1994): Second in command of a 131- member infantry company. Assisted Commander in planning & coordinating all operations, training, administration and logistics.• Platoon Leader (Operations Manager), Fort Campbell, KY (1992-1993): Responsible for the training, performance, readiness, & tactical deployment of a 39-member infantry platoon and the maintenance & accountability of $250,000 of platoon equipment.
Chris Collins Skills
Chris Collins Education Details
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United States Military Academy At West PointInternational Relations -
The Tuck School Of Business At DartmouthExecutive Education Program
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Central Michigan University
Frequently Asked Questions about Chris Collins
What company does Chris Collins work for?
Chris Collins works for Northstar Solutions Group Llc
What is Chris Collins's role at the current company?
Chris Collins's current role is Strategy Realization Innovator | Data-Driven Leader | Execution Capabilities Builder | Process Improver | Technology Enabler | Talent Optimizer | Transformation & Change Agent.
What is Chris Collins's email address?
Chris Collins's email address is cc****@****rsg.com
What is Chris Collins's direct phone number?
Chris Collins's direct phone number is +161056*****
What schools did Chris Collins attend?
Chris Collins attended United States Military Academy At West Point, The Tuck School Of Business At Dartmouth, Central Michigan University.
What skills is Chris Collins known for?
Chris Collins has skills like Program Management, Process Improvement, Leadership, Strategic Planning, Project Management, Vendor Management, Business Analysis, Team Leadership, Business Process Improvement, Integration, Operations Management, Business Intelligence.
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