Over 20 years in the QSR industry. Proven record of training, customer experience, project management and profitability. Dedicated to improving operational efficiencies as well as employee/customer relations while maintaining a positive and enthusiastic culture that promotes a winning attitude. I have multi-regional experience from restaurant management through restaurant operation tech initiatives and projects. A trusted consultant from restaurant through global market level. Successful in identifying, prioritizing, and implementing initiatives to improve productivity, quality, customer service, costs, and complexity.
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Manager Operations InnovationBurger KingHialeah, Fl, Us -
Ops Innovation ManagerDomino'S Jul 2023 - Present -
District Manager; New Restaurant OperationsBuffalo Wild Wings Jul 2021 - Jun 2023Chicago, Illinois, United States -
Global Operations ManagerMcdonald'S Nov 2020 - Jul 2021Chicago, Illinois, United States• Lead and support technology initiatives at technology seed store restaurant in preparation for deployment• Develop and monitor reports measuring KPIs supporting deployment of technology initiatives• Collaborate with markets technology teams to support tech enablers adoption• Responsible for electronic production installation at the Innovation Center• Operations lead advisor for reusable coffee cup pilot in the United Kingdom -
Global Operations ConsultantMcdonald'S Oct 2018 - Nov 2020Greater Chicago Area• Consulted with global markets on Menu Complexity Index (MCI) to enhance restaurant efficiency• Built and provided Menu Complexity presentations to global markets for key learnings• Oversaw daily operations for multiple restaurants• Collaborated with Innovation Center team members on re-opening plan during COVID-19• Expertise in operational standards from all points of product cycle up to deployment
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Training ConsultantMcdonald'S Dec 2015 - Oct 2018Florida, United States• Delivered core training curriculum via blended training methods• Aligned with Regional Leadership to execute training strategies• Facilitated a learning environment which motivates and improves individual performance• Provided strategic intervention to assist market in reaching goals• Consulted and advised on how to obtain and measure improved training results• Served as an operations expert and main point of contact to assigned area
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Restaurant ManagerMcdonald'S Sep 2010 - Dec 2015• Oversaw daily restaurant operations including management of P&L• Lead point of contact for restaurant remodel
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Department ManagerMcdonald'S Apr 2008 - Sep 2010Lakeland, Florida, United States• Conducted monthly safety meetings and weekly sales projections with crew and management• Managed customer service and kitchen production
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Assistant ManagerI Fratelli Pizza Oct 2006 - Mar 2008Texas, United States• Responsible for daily operations of a pizza delivery and take out restaurant • Onboarding and continuous development of employees
Chris Colón Education Details
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Business Administration And Management, General
Frequently Asked Questions about Chris Colón
What company does Chris Colón work for?
Chris Colón works for Burger King
What is Chris Colón's role at the current company?
Chris Colón's current role is Manager Operations Innovation.
What schools did Chris Colón attend?
Chris Colón attended Saint Leo University.
Who are Chris Colón's colleagues?
Chris Colón's colleagues are Jonathn Poindexter, Kearon Price, Prity Das, Crystal Smith, Claudia Schreier, Seen Now, Trevor Bischoff.
Not the Chris Colón you were looking for?
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Chris Colon
Manufacturing Production Associate @ Raytheon Technologies | Soldering, Production EfficiencyMethuen, Ma -
CHRIS COLÓN
Santa Ana, Ca -
1gmail.com -
Chris Colon
Tampa, Fl
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