Joined Apex Systems to work with Western Governors University (WGU) as a Smartsheet Developer.

Delivered cross-functional leadership across the information technology (IT) department, overseeing and training a high-performing team of internal and outsourced staff. Pioneered dashboard development and management, establishing company-wide dashboards for use by sales, human resources, and company executives. Responsible for managing and maintaining a $500K budget.Created and supported data integrations to drive analytics, data visualization, and decision-making. Led Smartsheet design and implementation experience, including workflow automation, cross-sheet references, reporting, dashboards, and portals. Served as the Smartsheet SME (Subject Matter Expert) and principal architect throughout the organization.Key ContributionsChampioned continuous improvement by leading business process design centered on Smartsheet to meet business needs; integrated automated Smartsheet processes across human resources, project management, finance, and procurement.Integrated new systems to enable 50+ employees to work remotely in 2020.Key role in constructing a custom CRM app using WorkApps and implementing a Private Aircraft Flight Management Tracking Tool to log flight data.Leveraged exceptional communication skills to generate $35K in cost savings in 2022 through mobile contract negotiations.Solution Development | Process Reengineering | Workflow Design | Business Analysis | Process Improvement | Dashboard Development | Change Management | Sales Reporting | Risk Management | Project Management | IT Management

IT Management | Solution Development | Process Reengineering | Business Analysis | Process Improvement | Dashboard Development | Change Management | Sales Reporting | Risk Management | Workflow Design | Project ManagementDirector of SalesRenovation SystemsNovember 2012 – December 2013Spearheaded sales management and business development, leading a sales team of 16 in strategic planning, account management, and growth. Orchestrated and conducted training for sales staff on using technologies and apps to drive lead generation and customer prospecting. Leveraged exceptional communication to build and maintain strong, long-lasting customer relationships. Proactively partnered with customers to identify and understand their business needs and objectives while effectively articulating the value proposition through strategic presentations.Key ContributionsDefined and implemented sales processes to support growth of the firm from $23M to $25M annual sales during tenure.Facilitated the development of robust tools and apps for the sales team to optimize reporting, commission management, solution deployment.Led the launch of the company’s first CRM, Zoho, to support due diligence, vendor selection, requests for proposals, and more.Team Management | Reports & Analytics | System Implementation | Business Analysis | Technology Innovation | Vendor Management | Strategic Planning | Requirements Analysis

Pioneered sales processes and account management, fostering relationships with prospective and current clients to support consistent growth. Played an integral role in preserving and expanding the customer base by applying robust sales strategies and delivering next-level customer service. Collaborated and strategized with internal and external teams to penetrate new and existing markets, yielding business opportunities to generate company revenue and increase profit.Key ContributionsHeaded solution selling and strategy development, identifying clients’ needs to build and maintain and maintained a $3.8M portfolio of business. Demonstrated strong leadership skills to train and mentor 15+ new team members to achieve sales goals and business objectives.Led the transition from Excel to QuoteWerks for sales quotes, with over 86K quotes created to date.Business Development | Account Management | Relationship Building | Training & Development | Marketing Support | Growth Strategy | System Integration

Voice and data sales and account management.