Chris Cramer Email and Phone Number
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Information Technology Leader•Accomplished background working with stakeholders to develop solutions that align strategy, processes, and IT assets with business goals.•Enhance the skills of those around me through leadership, coaching and mentoring.•Work closely with business leaders to define requirements, scope, budget and timelines for successful implementations.•In-depth experience establishing best practices and guidelines for selecting, developing, and implementing information systems and technology within an enterprise.•Acute knowledge of hardware, software, networking, applications, and systems engineering.Customer Focused • Strong Communicator • Creative Innovator • Business Acumen • Technical Leadership • Visionary • Troubleshooting & Problem Resolution • Skilled Technologist • Budget Oversight • Perspective • Relationship Builder • Team Building & Coaching • Strategic Thinker • Approachable
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Director Of Information TechnologyWalbec Group Dec 2018 - PresentWaukesha, Wi, Us
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Director Business SystemsGrande Cheese Company Feb 2014 - Dec 2018Fond Du Lac, Wi, UsPosition Responsibilities:• Hire, manage, develop, coach and mentor associates and provide technical leadership for project delivery. • Build relationships with executives and director level leadership to enable strategies and establish priorities.• Provide leadership and direction for IT Project Portfolio Management and Resource and Capacity Planning.• Accountable for applications including Microsoft Dynamics AX & CRM, SharePoint and custom .NET applications.• Evaluate new technologies and make recommendations based on their strategic fit to meet business initiatives. • Liaison between business and external partners focusing on delivering projects on time, in scope, and within budget.Key Contributions:• • Leading Cloud Steering committee in development of strategy to reduce application and infrastructure complexity. • Implementing mobile platform for milk data on farms that improves real-time decision making and cost containment.• Established governance for DEV & QA environments improving code quality and minimizing risk to production.• Analyzed Microsoft Enterprise Agreement making recommendations that saved $300,000 over three years.• Built key relationships with Operations and Sales providing transparency and alignment on strategic initiatives.• Implemented Agile development process improving project transparency, flexibility and delivery.• Directed CRM upgrade streamlining sales processes resulting in improved retention rates and increased sales.• Facilitated final stages of ERP implementation realizing significant resource time and financial investment.• Led Warehouse Management System implementation removing manual warehouse processes improving productivity. -
Director Information Technology ServicesGrande Cheese Company Oct 2009 - Feb 2014Fond Du Lac, Wi, UsPosition Responsibilities:•Hired and developed associates while providing technical and architectural leadership.•Presented project updates to IT Steering committee comprised of Vice Presidents from all departments.•Managed vendor relationships with Microsoft, CDW and others to obtain beneficial pricing and service levels.•Budget responsibilities including negotiating Microsoft licensing Enterprise Agreement.Key Contributions:•Designed robust virtualization infrastructure including VDI for 250 desktop clients using NetApp SAN integrated with VMWare environment improving manageability, storage utilization and performance.•Improved corporate communication integrating disjointed legacy Nortel phone systems using SIP trunks; added Microsoft Lync for Presence; and leveraged Nortel licensing for email based voicemail.•Leveraged Microsoft EA licensing converting SPAM filtering to EOP saving $40,000 over four years.•Upgraded WAN to fiber based network improving latency, bandwidth and redundancy while reducing cost.•Formalized ITIL Service Management: Incident, Service Request and Change Management.•Managed IT portion of Business Continuity plan reducing recovery time from weeks to hours for pilot application.•Partnered with plant manager on Six Sigma project saving $24,000 savings annually in lost milk.
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Network ManagerGrande Cheese Company Jan 2007 - Oct 2009Fond Du Lac, Wi, UsPosition Responsibilities:• Working manager that led technical team and third party resources to meet business demands and provide solutions.• Research, recommend and assist VP of IT with decisions in maintaining IT budget.Key Contributions:• Adopted VMware virtualizing over 100 servers.• Improved SAN storage utilization from 40% to 90% avoiding additional storage costs for two years.• Implemented centralized Service Desk with Incident tracking system.• Negotiated WAN contract cut costs by 50% while improving performance and reliability reducing plant downtime.
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Director Of It/MisPulse Aug 2004 - Jan 2007Houston, Texas, Us• Managed IT team responsible for datacenter, WAN infrastructure, regulatory compliance and security functions. • Member of Discover’s Information Security Standards Committee representing PULSE.• Standardized hardware and image process reduced time to deploy improved team efficiency and user satisfaction.• Addressed Sarbanes-Oxley compliance by improving control objectives and upgrading Accounting system.• Implementation of Intrusion Detection System and supporting processes to identify and resolve network threats.• Developed Security Incident Response plan improving the ability to react organizationally to security threats. -
Lan ManagerPulse Sep 2002 - Aug 2004Houston, Texas, Us• Participated on IT Steering Committee providing communication to executives and direction for the IT department. • Managed a team of support technicians and engineers that created solutions for PULSE’s corporate IT function. • Member of team that designed and implemented a Disaster Recovery site for corporate and Internet facing networks.• Introduced CRM solution to streamline corporate Sales and Marketing processes. • Transitioned IT services during corporate office move including the design and build-out of a new data center.
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System AdministratorTyme Corporation (Aquired By Pulse Eft Association) Dec 1999 - Sep 2002Provided end-to-end support, including research and design, installation and support of software and hardware in a client/server environment. Met with business users to identify their needs, create a central database for sharing information across departments, and increased overall company efficiency. Provided training and communicated technical concepts to end-users and executives. Developed a strong understanding of the EFT industry and the financial world.
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Senior Customer Service RepresentativeEntre Pc Solutions Jun 1997 - Dec 1999Roles consisted of a progression of responsibilities and career advancements: New Technician Training Program Leader, Service Technician, Onsite Project Team Leader, Senior Customer Support Representative. Strengthened knowledge of hardware and networking systems while building customer service skills in a variety of environments. Awarded Customer Satisfaction Recognition.
Chris Cramer Skills
Chris Cramer Education Details
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University Of Wisconsin-WhitewaterOffice Systems
Frequently Asked Questions about Chris Cramer
What company does Chris Cramer work for?
Chris Cramer works for Walbec Group
What is Chris Cramer's role at the current company?
Chris Cramer's current role is Director of Information Technology at Walbec Group.
What is Chris Cramer's email address?
Chris Cramer's email address is ch****@****nde.com
What is Chris Cramer's direct phone number?
Chris Cramer's direct phone number is +192026*****
What schools did Chris Cramer attend?
Chris Cramer attended University Of Wisconsin-Whitewater.
What skills is Chris Cramer known for?
Chris Cramer has skills like Process Improvement, Sharepoint, Leadership, Cross Functional Team Leadership, Networking, Troubleshooting, Management, Business Process Improvement, Vendor Management, Business Intelligence, Data Center, Disaster Recovery.
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