Specialised in service desk and technical support and providing excellent customer service.Highly passionate about IT and delivering exceptional customer service is at the heart of what I do.I have worked in the IT industry since 2011 and throughout this time have gained skills in various areas of IT support. I'm a self motivated and reliable individual with a strong passion for all things technical.Consistently delivering exceptional customer service, I always focus on putting customer needs first and making their next IT experience better than the last one.With my creativity, I regularly look for ways to improve processes and customer service in the workplace and have seen my suggestions become a reality.
Listed skills include Technical Support, Windows Server, Active Directory, Group Policy, and 46 others.