Chris Cusick Email & Phone Number

Responsible for liaison with Contractors to ensure supply of installations nationwide. Collating stock levels, scheduling demand planning off deliveries.Dealing with Customer complaints within the 3 day resolution deadline. Updating all Customer records on computer system.

Transferred to CPE(Customer Premise Equipment) team as order fulfilment clerk working closely with contractors to maintain and supply sufficient levels of stock to enable efficient installations nationwide.Collated stock levels, run rates and organized demand planning of deliveries of CPE to sites throughout the countryDealt with customers to make sure.

Communicated with the crews out in the field and customers in a pro-active manner to achieve installation of cable television & telephony services within agreed time scales. Within 6 months, promoted to team second. This involved additional man management, reporting duties, attending meetings on and off site.Deputised for the team manager. Learned to.