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Chris Dann Email & Phone Number

Former Verizon | XO Communications | Concentric Network | Dow Chemical Employee | Seeking Data Entry work from home opportunities
Location: Saginaw, Michigan, United States 4 work roles 2 schools
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Role
Former Verizon | XO Communications | Concentric Network | Dow Chemical Employee | Seeking Data Entry work from home opportunities
Location
Saginaw, Michigan, United States

Who is Chris Dann? Overview

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Chris Dann is listed as Former Verizon | XO Communications | Concentric Network | Dow Chemical Employee | Seeking Data Entry work from home opportunities based in Saginaw, Michigan, United States. AeroLeads shows a matched LinkedIn profile for Chris Dann.

Chris Dann previously worked as Engineer 1 - Network Assurance at Verizon and Technical Support - Tier II at Xo Communications. Chris Dann holds Bachelor Of Business Administration - Bba, 3.85 Gpa from Northwood University.

Profile bio

About Chris Dann

Chris Dann is a Former Verizon | XO Communications | Concentric Network | Dow Chemical Employee | Seeking Data Entry work from home opportunities.

4 roles

Chris Dann work experience

A career timeline built from the work history available for this profile.

Engineer 1 - Network Assurance

Verizon

Saginaw, Michigan, United States

  • XO Communications was purchased by Verizon back in 2017. After the acquisition, I continued to support the former XO Communications customers while they were transitions over to the Verizon network. I later.
Feb 2017 - Jul 2021

Technical Support - Tier Ii

Xo Communications

Saginaw, Michigan, United States

  • NextGen Repair – Provided second level technical support for advanced internet connections, such as: NxT1, DS1/DS3, 10mb/100mb Ethernet connections, Network Edge Router configurations (primarily Cisco and Juniper.
  • VoIP Repair – Provided Voice over IP support to customers for their voice services, which included: 911 connectivity, Caller ID issues, Hosted PBX configurations, IPVPN, Managed Security, QoS, Upgrades and support for.
  • Data Repair / Voice Triage – Provided second level technical support, along with preliminary voice troubleshooting, which included: telephony switch configurations such as adding/removing phone numbers, call forwarding.
  • Data Trouble Resolution Team – Provided technical support to customers with their internet service, which included: equipment updates, network troubleshooting, opening tickets with data carriers across the country.
  • MACD Team Lead – Trained and assisted fellow co-workers, handled escalation calls, and investigated difficult billing issues. I was later flown out to Wyomissing, PA to train the new team that eventually took over this.
  • Data Billing & MACD Department – Assisted customers with billing issues, and submitted new orders for all Moves, Adds, Changes, and Disconnects to their account.
Mar 2001 - Feb 2017

Customer Support / Product Support Specialist

Concentric Network Corporation

Saginaw, Michigan, United States

  • DSL Account Specialist – Contacted new customers to provide status on the progress of their DSL internet service installation
  • Inbound Technical Support Agent – Provided technical support to customers for their Dial-Up connectivity issues. I initially started with support for Windows 3.1 systems, as well as early Sega game systems.
Jul 1998 - Mar 2001

Data Reporting Analyst

Dow

Midland, Michigan, United States

  • Initially generated MIRSA Cobol Mainframe reports for Sales Engineers in various fields such as Chemicals, Plastics, Styrofoam, etc. This later transitioned into Excel reports after the Windows95 company wide roll out.
Jan 1994 - Jul 1998
2 education records

Chris Dann education

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What is Chris Dann's role at their current company?

Chris Dann is listed as Former Verizon | XO Communications | Concentric Network | Dow Chemical Employee | Seeking Data Entry work from home opportunities.

Where is Chris Dann based?

Chris Dann is based in Saginaw, Michigan, United States.

What companies has Chris Dann worked for?

Chris Dann has worked for Verizon, Xo Communications, Concentric Network Corporation, and Dow.

How can I contact Chris Dann?

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What schools did Chris Dann attend?

Chris Dann holds Bachelor Of Business Administration - Bba, 3.85 Gpa from Northwood University.

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