Chris Davis Email & Phone Number

Merrillville, Indiana, United States

As a CIS Manager, I lead a comprehensive IT department encompassing a full help desk, project team, and development of in-house workflows and automation.My key responsibilities and achievements include:Team Leadership: Supervise and mentor the help desk and project team, ensuring efficient and effective IT support and project execution.Workflow and Automation Development: Drive the creation and implementation of in-house workflows and automation solutions to streamline operations and enhance productivity.Budgeting and Financial Tracking: Assist in building out IT budgets and implementing robust financial tracking systems to manage and optimize IT expenditures.Technological Controls and Security: Implement improved technological controls and enhance the company’s security posture to protect sensitive data and systems.Platform Consolidation: Lead efforts to consolidate platforms through in-house integrations, improving system interoperability and reducing complexity.My role combines strategic planning, technical expertise, and leadership to advance the company’s IT capabilities, ensuring a secure, efficient, and cost-effective technological environment.

Tinley Park, Illinois, United States

As a Senior Systems Administrator, I led a team responsible for managing all aspects of hardware, software, networking, and asset management for the company. Key achievements include:Team Expansion and Leadership: Successfully added and integrated two new team members, fostering a collaborative and efficient work environment.Comprehensive IT Management: Oversaw the administration and maintenance of all company hardware and software, ensuring optimal performance and reliability.Network Management: Managed and maintained the company's networking infrastructure, ensuring secure and efficient connectivity.Asset Management: Implemented effective asset management practices to track and optimize the use of company resources.MSP Initiation: Played a pivotal role in kick-starting the Managed Service Provider (MSP) side of the company, expanding service offerings and driving business growth.My role combined technical expertise with strategic leadership, contributing to the company's technological advancements and operational success.

Tinley Park, Illinois, United States

As a Network Administrator, I successfully enhanced and optimized the company's network infrastructure. My key accomplishments include:Network Segmentation: Rebuilt the network by segmenting it into proper VLANs to improve security and performance.VPN Setup: Implemented a secure VPN for the company, ensuring remote access and connectivity for employees.Imaging Setup: Established an efficient imaging system for the company, streamlining the deployment and management of devices.Server Environment Virtualization: Transformed the physical server environment into a robust and scalable virtualized stack, improving resource utilization and operational efficiency.My role encompassed designing, implementing, and maintaining a secure and efficient network infrastructure to support the company's growth and technological advancements.

Merrillville, Indiana, United States

As a Systems Engineer, I scoped and implemented large-scale projects, delivering tailored IT solutions for a diverse range of clients from small businesses to enterprise-level organizations. My expertise included full server migrations, email migrations, and Virtual Desktop Infrastructure (VDI) implementations. I specialized in providing comprehensive IT services to schools and multi-site locations, ensuring seamless integration and optimal performance across all systems. My role involved detailed project planning, execution, and post-implementation support, ensuring client satisfaction and system reliability.

Merrillville, Indiana, United States

As a Computer Bench Technician, I was responsible for diagnosing, repairing, and maintaining desktop hardware. My duties included assembling and disassembling computer systems, troubleshooting hardware issues, and ensuring optimal performance through routine maintenance. Additionally, I began expanding my expertise by learning about servers and networking, gaining foundational knowledge in server setup, network configuration, and related technologies. This role allowed me to develop a comprehensive understanding of both desktop and emerging server and networking technologies, enhancing my technical skill set.

Merrillville, Indiana, United States

As a Product Specialist at Direct Buy, I assisted clients in selecting a wide range of household items tailored to their specific needs. My specialization in audio and home theatre systems enabled me to provide expert advice and recommendations, ensuring clients made informed decisions. I also offered hands-on support by assisting in the installation of these systems, guaranteeing optimal performance and customer satisfaction. My role combined product knowledge, personalized customer service, and technical assistance to enhance the overall shopping experience.

Merrillville, Indiana, United States

As a Receiving Associate, I was responsible for managing the entire lifecycle of incoming items. Upon receipt, I meticulously opened and fully inspected each item to ensure quality and accuracy. Following the inspection, I securely rewrapped the items and entered their locations and tags into the computer system for accurate inventory tracking. When clients arrived, I would reopen the packages and conduct a joint inspection with the client to confirm satisfaction. I then repackaged the items and assisted with loading them into the client's vehicle, ensuring a seamless and efficient process.

Merrillville, Indiana, United States

Worked on troubleshooting home computer and network issues in a timely fashion.Managed computer inventory system as well as facilitating sales of various computer systems.