Chris Davisson Email & Phone Number

Remote

- Moving to Director is an important step for me. - I've built and promoted internal reporting dashboards to increase team efficiency, reducing bugs and increasing velocity.- I continue to work as the direct project manager for a couple of scrum based (scragile as I like to call it) software teams, I guide my reports to continue to better themselves and.

Remote

- As I moved to a Lead role, I built a small team of project managers directly including interviews, final hire decisions, team assignment, and continued development.- It was in this position I discovered my passion for people leadership. I've come to truly enjoy watching people grow. I've studied books like Radical Candor where I learned the balance.

- Began to establish agile methodologies and scrum practices using coaching and change management- Transitioned feature releases from larger, full application releases to smaller, iterative feature releases- Worked with an acquired business unit to truly merge them with the larger organization

• Utilize and champion Agile/Scrum methodologies to manage short and long-term technical projectsincluding internal systems development, cost reduction, and cross-departmental initiatives.
• Collaborate with stakeholders, internal teams, and external business clients to set scopes, assignments, and deadlines while monitoring and supporting projects through delivery.
• Analyze current processes to reduce waste and improve performance.

Greater Atlanta Area

• Utilize Salesforce and JIRA ticketing queues to manage client requests, supervise the lifecycle of all tickets, and create product stories for a small development team.
• Reduced average client response turnaround from 3 days to 4 hours.
• Host cross-departmental meetings to outline, plan, and execute projects for internal systems.
• Produced key deliverables during B2B projects before deadlines, often collaborating with multiple departments internally and in our sister company.
• Documented and published meeting minutes on Confluence and Sharepoint.

Greater Atlanta Area

• Served as product knowledge expert to support client base through both incoming and outgoing phone calls and emails.
• Consistently remained at the top of the team’s response rate at an average of 2,000 resolved client phone calls and email tickets monthly.
• Interviewed and onboarded new hires through hands on training and knowledge tests.

Greater Atlanta Area

• Guided hundreds of guests through the CNN center daily with full operational knowledge
• Took initiative to assist in special projects and after-hours events

Greater Atlanta Area

• Published original content articles and breaking news on Atlanta’s dining scene
• Assisted in social media development and promotion