IT engineer with over 10 years experience in the Managed Service Provider space. Experience scoping, planning, designing and executing a wide range of IT-related projects for clients in various business verticals, from law firms, to medical office and construction companies. Primary focuses on Microsoft software and service packages and the Dell hardware lineup. Direct experience deploying and migrating clients into Microsoft Office 365, Security, Intune, Entra, Purview, and Azure, with a significant eye to security, compliance and monitoring. Additional experience with deployment and management of Windows Server 2012 through 2022 and related services, such as Active Directory, DNS, Group Policy, Hyper-V, Exchange, IIS, RRAS and terminal services. Beginning to end experience of design, planning and execution of moving clients between on-prem Windows Server environments and Azure-based environments, leveraging cloud resources in place of traditional on-prem resources for decentralized client user distribution around the world.IT experience defined by honed analytical skills and an attention to detail that ensures nothing is missed in client requests or projects. Has a strong focus on change management and ensuring documentation is kept up-to-date. Learns new systems and technologies quickly so that they may be documented into a consistent procedure that can be followed by lower level technicians. Assisted and taught lower level technicians how to accomplish more difficult tasks. Works well with sales in a pre-sales and post-sales engineering role, answering more technical aspects of a project to potential clients.Experience deploying and managing security and event monitoring systems, such as Perch SEIM, Huntress EDR, Datto EDR powered by Infocyte and RocketCyber SEIM. Has partnered with vendor SoC teams to identify and prevent potential security events across customer base of over 2000 different endpoints. Has implemented next generation remote access solutions using Zero Trust Network Access technology from Twingate, minimizing on-prem network exposure.Although not specifically related to work life, has past experience traveling and living abroad. Spent several years living in Singapore and has spent time traveling in continental Europe. Has experience interacting with and melding with other cultures.