Chris Devries Email & Phone Number

Portsmouth, New Hampshire, United States

Portsmouth, Nh

Designed and deployed Blue Prism RPA compute platform. Worked extensively with RPA vendor to ensure a stable, available platform. Solicited feedback from and communicated frequent product updates to business stakeholders.Developed RPA automation workflow with UiPath, eliminating technical debt, and increasing delivery speed to customer through modern, flexible RPA solution.

Portsmouth, Nh

Infrastructure developer role with Windows Server product team, developed a consumable, compliant Windows Server AMI on AWS. Learned and utilized AWS cloud, code repository, and CI/CD pipeline technologies to provide end to end service to business customers.Technical Lead for Windows Server Global Operations team.Eliminated stability problems on Windows Server platforms.Lead effort to automate repetitive support incidents through automation, building consensus, and leading a cross-functional team.Increase global support efficiency by defining consistent support practices and driving adoption of collaborative tools.Escalation point for 24x7 technical support team.Accountable for technical support lifecycle.

Portsmouth, Nh

Eliminated recurring problems with security patching, raising compliance. Improved reporting and documentationCollaborated with Security team to improve process and compliance for PCI and financially significant systemsProvided 24x7 global support for availability and stability of the Enterprise Windows Server compute platform

Portsmouth, Nh

Responsible for daily operations for Active Directory in Security team. Documented and implemented complex, Enterprise-wide changes without customer impact.

Portsmouth, Nh

Supported break/fix and lifecycle of 1000 Windows Servers for Server Operations team. Learned Active Directory, automated software deployment using Microsoft SMS and SCCM.