● Managed Local AD domain controllers, patching, updates, security, and Group Policy management● Managed Okta services and applications and integrating with AWS and Devo● Migrated on premises domain controllers to AWS Managed AD services● Maintained Manage engine Password Manager Pro, user entry configuration backups● Managed Syslog-ng servers, CentOS jump servers● Managed ESXI servers 6.5, through 7 and vCenter in an HA environment, server migrations● Utilized Qualys vulnerability management software to remediate vulnerabilities on Linux and Windows servers● Managed AWS environment, certificate services, Fleet manager, security groups. IAM roles● Office 365 administration

Managed local AD and Azure AD for responsible for updating accounts on the ActiveDirectory domain and Azure AD to include proper role based access, organization unit,titles, office and departments Coordinated and implemented weekly backups from AWS to Azure great lakes storage andmanaged the life cycle of the data Managed user accounts, corporate access, applications and storage for G suite Sophos XG and UTM configuration for site to site VPN and LDAP authentication for JumpCloud integration Office 365 administration of active licenses and user administration Administration of a SnipeIT database and inventory management system Managed JumpCloud server and system integration for access to Gmail, AD services andlocal network access.

Server builds and Maintenance for HP, IBM and Dell servers including system board replacements, memory and hardware upgradesPerform hands on break-fix and/or maintenance requests in the Data Center in a 24x7 environment which includes, but not limited to replacement of server system boards, add-on cards, memory, hard disks, network switches, storage devices, tape drives, cabling, etc.Install, configure, troubleshoot software including, but not limited to Operating Systems (MS Windows, CentOS, RedHat Linux, Ubuntu and other variations of the Unix operating environment), ESX, security software and any other software needed to run the HP Cloud Services operational and customer environment. Install, configure and troubleshoot hardware, software and network issues in an expedient manner to restore connectivity or functionality within the data center environment.Add new infrastructure deployments and additional capacity within the data center environment to support Cloud Services, which includes unpack and stack, cabling, troubleshoot, and test. Rack and stack servers (DL360, DL380, SL230s, BL460s, System X)

server migration project for the state of CaliforniaBuilt and deployed several Data center servers being used as Hyper-V hostsConfigured DHCP, DNS, File, Domain, and Gateway servers to interface with IBM mainframe Data migration from Server 2003 to clients on Hyper V hosts running server 2008

• Supporting major network migration for over 1700 LAN/WAN environments remotely.• Remote troubleshooting of wiring issues with routers, switches, Cisco Aironet wireless access points, and PC’s.• Resolving PC network configuration issues.• Coordinating low voltage vendors• Reporting and tracking outages with major service providers and LEC’s.• Configuring Cisco PIX firewalls, Switches, and Cisco Aironet wireless access points.• Supported over seventeen hundred sites with VPN, Mobile wireless, and access points to connect to the corporate network

Integral member of an engineering team supporting a nation-wide network upgrade. Worked with Network Services group, providing remote tier II support for over 1700 locations. Provided technical support for Office 2010 and Window 7 environments.Worked with a lead provisioning specialist to upgrade a nation-wide network with over 1700 sites to implement new IP technologies.Met all deadlines for the project and provided superior customer service to clients.Developed process flow, installation documentation, software/ hardware configuration, and supporting documents for project. Successfully coordinated and supported multiple vendors in multiple states.Supporting major network migration for over 1700 LAN/WAN environments remotely.Remote troubleshooting of wiring issues with routers, switches, Cisco Aironet wireless access points, and PC’s.Resolving PC network configuration issues. Coordinating low voltage vendorsReporting and tracking outages with major service providers and LEC’s.Configuring Cisco PIX firewalls, Switches, and Cisco Aironet wireless access points.Supported over seventeen hundred sites with VPN, Mobile wireless, and access points to connect to the corporate network

Hardware and software diagnostics for notebook and desktop computersWired and wireless network configuration, VPN configuration for Cisco Catalyst 4500Configuration of smart phones and syncing of applicationsMalware and virus removal, registry editing for Windows operating systems XP – SevenOS migration for desktop computers Windows Vista to Windows Seven (40+) DNS, DHCP, Exchange and Active Directory configurationLinux server configuration for mail and web services

• Hardware and software diagnostics for notebook and desktop computers• Wired and wireless network configuration, VPN configuration for Cisco Catalyst 4500• Smart phone configuration and syncing of applications• Malware and virus removal, registry editing for Windows operating systems XP – Seven• OS migration for desktop and servers, DNS, DHCP, Exchange and Active directory configuration•Linux server configuration for mail and web services

Diagnosing operating system issues (XP, Vista, and Windows 7), network connectivity, TCP/IP configuration, upgrades, MS Office 2007, 2010Utilized remote desktop to diagnose computer issues, apply patches and remove malware, and run hardware diagnostic tests.Utilization of Lotus Notes for task management and corporate e-mailConfiguration of wired and wireless networks and implemented security settings to prevent network intrusion.User account maintenance with Active Directory servicesInstallation of anti-virus software and removal of virus and malware Desktop and server migration

Configuration of wired and wireless networksHardware diagnostics and replacement, software installation and configuration.Malware and virus removal with software and registry editingWindow Server installation, configuration and migrations of OS and software upgradesEducated end users on various MS Products: Outlook, Word, Excel, and Visio.Trac Construction, Carpenter 10/2006 – 10/2008Construction of decks, fences and siding

Supervised crew in facility maintenance and commercial building projects; worked with state and city officials to obtain permits pass inspections in addition to coordinating with sub-contractors to keep projects on schedule. Provide general supervisory responsibilities to craft personnel during the off-shifts including managing work prioritizes.

Assisted end users diagnosing operating system issues (Win 98, XP), network connectivity, and upgrades Manage transition of client from Solutions Implementation to Client Support. Managed the development and maintenance of servers and workstationsAnalyzed diagnosed and resolved all technical issues with Desktop. Laptops and personal communications devices

Provided technical support for corporate client/server systems and managed all patches and security safeguards including firewalls and antivirus software User account maintenance with Active directory services and UNUX command line interfaceSun Solaris maintenance, kernel updates, patches and hardware upgradesResearched and designed new web based interactive software to track and maintain customer database.

Collaborated with department managers to implement new guidelines and the call flow processPerformed Internal audit of routers acquired through acquisitions of new ISPs and ensured customer database matched circuit diagramsConfiguration of Cisco switches and routers to create VPNs and add/delete routesSupervised Tier -3 support center for the network operations center using Citrix