Chris Diroll Email & Phone Number

We help roofing and home service contractors eliminate bottlenecks, optimize operations, and win back their time by leveraging skilled Virtual Assistants (VAs) and smart systems. If you're tired of juggling endless tasks that keep you from focusing on growth, we’ve got you covered.Here’s how we help contractors like you:Speed-to-Lead Wins: Implementing proven strategies to follow up with leads faster—because speed is the key to closing more jobs and driving revenue.Lead Rehash That Delivers: Our team has helped contractors revive dormant leads and turn old bids into new revenue, securing signed deals with consistent, data-driven follow-ups.Accounts Receivable Transformation: From reducing payment cycles to improving cash flow, we streamline AR processes to keep your business running smoothly.Insurance Workflow Expertise: Handling the complex, time-consuming claims and paperwork in platforms like Xactimate and JobNimbus, freeing you up to focus on growth.Customized Systems: Integrating tools like AccuLynx, JobNimbus, and Xactimate with tailored workflows that eliminate inefficiencies and maximize productivity.Whether you’re a retail-focused roofer, insurance restoration expert, or running a hybrid operation, SMA Support acts as an extension of your team. We take the grind off your plate, so you can focus on growth, profitability, and achieving the big vision for your business.Ready to take back control of your time? Let’s chat and see how we can help your business thrive.

Detroit, Michigan, United States

Royal Oak, Mi

Cleveland, Oh

• Invoiced $4.42M vs. a goal of $3.36M for residential, light commercial, and construction business for N. Ohio market• Sold and managed $250k switchgear project for key contractor in wastewater segment• Provided technical support to contractors and end users for electrical products• Prepared documentation and submittal packages for consulting engineers

Cleveland/Akron, Ohio Area

•Acted as interim inside sales engineer interpreting one-line drawings and specifications for panelboards, switchboards, transformers, and motor control centers and bidding $1.5M+ of projects for a $35M team in a $100M market•Quoted MCC and Panelboard products for local OEM customers•Managed residential contractor accounts for Canton market•Acted as interim outside sales engineer for $30M Toledo market servicing contractors and distributors•Mentored Summer intern on interpretation of technical drawing packages and internal bid processes•Next Generation Bid Manager trainer for the Cleveland sales team and distributors

Greater Pittsburgh Area

•Developed tool for Component Pricing Organization to reduce request time, better manage market pricing, and improve profitability of specific products•Co-led product rationalization of meter breaker products and presented findings to plant management to improve profitability of product line•Marketed new products and gathered VOC of contractors at Certified Contractor roundtable events•Acted as temporary inside sales engineer for Manhattan office after Hurricane Sandy helping to bid $350,000 of additional construction jobs•Acted as retail pricing manager for Q4 2012

Greenwood, South Carolina

•Managed Narrow MVS product development including concept selection, design, prototyping, UL testing, and Product Launch documentation of project.•Assisted Completion of UL/CSA testing of VCP-W MR2 and Arc Resistant MVS products•Educated customers about new products and solutions while gathering VOC during two weeklong trips on the Power Distributions and Control Assemblies trailer •Mentored department intern on Soft Skills during his 3 month rotation in the department

Cincinnati, Ohio Area

•Addressed customer feedback by designing and rapid prototyping medical device components•Designed and developed scrap reclamation fixtures for manufacturing line which resulted in an annual savings of $300,000