Chris Dixon Email & Phone Number

Middlesbrough, England, United Kingdom

Middlesbrough, England, United Kingdom

• Responsible for identifying and building relationships with relevant local services to ensure the Restart employability programme is aligned and fully integrated with local provision e.g. IAPT, drug and alcohol.
• Provide clear, up to date and accessible information to enable the operational teams to identify and access appropriate support for their caseload
• Conduct regular reviews with the operations team to identify gaps in provision and/or the accessibility of current services and source additional or alternative local solutions to meet these needs.
• Responsible for managing and quality assuring external provision ensuring that it is accessible and delivers to expected outcomes.
• Play a key role in the development and implementation of local stakeholder engagement strategy, identifying opportunities and positively promoting the Triage services with a focus on building strong working.

Middlesbrough, England, United Kingdom

• Act as primary contact for self-referred clients and an additional support mechanism for internal clients that have completed any form of internal training.
• Engage directly with the clients to ascertain their goals and work with them to achieve said goals across a 13 week period with the prime outcome being to try and support them into employment.
• Build a strong working relationship with colleagues from Business Development to ensure that my clients are in a sound position to be able to put in front of potential employers.
• Manage a fluid caseload ensuring that all clients are regularly contacted and offered appropriate support.
• Participate in regular forums inclusive of Ofsted.

Redcar And Cleveland, England, United Kingdom

• Respond directly to 999 and 101 incidents as appropriate ensuring that saving life and limb was always the top priority by taking appropriate action at crime and disaster scenes.
• Gathered preliminary investigation information as a first responder to crime scenes.
• Ensured that crime scenes were preserved to allow for the best possible evidence to be gained so as not to damage the evidential chain.
• Apprehended and dealt with suspects/ perpetrators in a timely and efficient manner ensuring that the rules of PACE were adhered to at all times.
• Supported victims throughout what is often the most traumatic periods of their life ensuring that all safeguarding measure were in place at all times.
• Dealt with real time 999 calls into the control room to ensure that all information was collected in a timely manner so that the correct resources could be allocated to the incident.

Middlesbrough

• Acted as primary contact and complete initial client assessment to identify relevant wants, needs and barriers to employment.
• Engaged directly with clients through initial assessment, diagnostic tools and work centred reviews to provide advice, guidance and support towards employment goals.
• Managed a caseload of 250- 300 clients effectively ensuring that they are submitted for jobs, training or sanctioning as appropriate.
• Adjusted communication style to suit that of the client.
• Achieved effective client progression at all interviews in a supportive, challenging and positive manner directing and handling objections as required to secure commitment to the agreed actions. Focussing upon.
• Updated all client records accurately, ensuring data security is taken into consideration at all times.

Seaham

• Acted as the primary contact for customers looking to access the Business Link service.
• Managed customer accounts; ensuring all data was captured accurately. Comprehensive database management.
• Ensured all customers received the best service and correct level of support.
• Worked with customers via the telephone, e-mail and face-to-face utilising the Information Advice and Guidance model.
• Adapted communication style to suit that of the client.

Tees Valley

• Managed Tees Valley wide project on behalf of Hartlepool Council.
• Ensured accurate planning took place.
• Ensured that the project was run in a timely manner and on budget.
• Achieved all pre-set outcomes.
• Careful management of both people and resources.
• Built strong working relationships with public, private and third sector organisations.

Middlesbrough

• Monitored Council Tax and Business Rates accounts.
• Tracked bad payers and sought payment via appropriate methods.
• Ensured all accounts touched were accurate and up to date.
• Dealt with customers via telephone, e-mail and face-to-face

Northallerton

• Responsible for the management of two grant schemes.
• Ensured all applications were appraised and sent to panel.
• Ensured that all information was accurate and stored on database.
• Informed applicants of the outcome of their application.
• Worked with accepted candidate to ensure works were completed.

Redcar And Hartlepool

• Guided people through to self-employment.
• Assessed viability of business idea and supported with Business Planning and Financial Forecasting process if necessary.
• Networked and built relationships with other support organisations.
• Worked in either one-to-one or group workshops.

Stockton On Tees

• Responsible for the completion of various accounting related tasks.
• Assisted with the production of periodic financial reports.
• Provide budgetary information to aid with decision making within the trust

Business Management, 2:2

Modules covered include: Principles of Management, Business Planning, Financial Forecasting and Monitoring, Accounting and Finance for.

Gnvq Advanced Business, Merit Award

Gcse

8 GCSE's Grade A-C including Maths, English & Science.